Consumer Protection Act 1999 [Act 599]   cite [+]

ARRANGEMENT OF SECTIONS

  1. Preamble

  2. PART I   PRELIMINARY

    1. 1. Short title and commencement
    2. 2. Application
    3. 3. Interpretation
    4. 4. Ouster of choice of law
    5. 5. Savings for other relevant legislation
    6. 6. No contracting out
    7. 7. Appointment of Controller, Deputy Controllers, etc.

  3. PART II   MISLEADING AND DECEPTIVE CONDUCT, FALSE REPRESENTATION AND UNFAIR PRACTICE

    1. 8. Interpretation
    2. 9. Misleading conduct
    3. 10. False or misleading representation
    4. 11. False representation and other misleading conduct in relation to land
    5. 12. Misleading indication as to price
    6. 13. Bait advertising
    7. 14. Gifts, prizes, free offers, etc.
    8. 15. Claim that goods are limited
    9. 16. Demanding or accepting payment without intending to supply
    10. 17. Future services contract
    11. 18. Presumption of liability for advertisement

  4. PART III   SAFETY OF GOODS AND SERVICES

    1. 19. Safety standards
    2. 20. Compliance with safety standards
    3. 21. General safety requirement for goods
    4. 21A. General safety requirement for services
    5. 22. Defence
    6. 23. Prohibition against unsafe goods and services
    7. 24. Prohibition of importation of goods or services

  5. PART IIIA   UNFAIR CONTRACT TERMS

    1. 24A. Interpretation for purposes of Part IIIA
    2. 24B. Application of Part IIIA
    3. 24C. General procedural unfairness
    4. 24D. General substantive unfairness
    5. 24E. Burden of proof
    6. 24F. Power to raise an issue of unfairness
    7. 24G. Effect of unfair terms
    8. 24H. Executed contracts
    9. 24I. Contravention of Part IIIA to be an offence
    10. 24J. Regulations relating to unfair contract terms

  6. PART IV   OFFENCES, DEFENCES AND REMEDIES IN RELATION TO PARTS II AND III

    1. 25. Contravention of Parts II and III to be an offence
    2. 26. Offence caused by act or default of another person
    3. 27. Defence of mistake, accident, etc.
    4. 28. Defence of innocent publication of advertisement
    5. 29. Power of court to grant ancillary relief

  7. PART V   GUARANTEES IN RESPECT OF SUPPLY OF GOODS

    1. 30. Application
    2. 31. Implied guarantee as to title
    3. 32. Implied guarantee as to acceptable quality
    4. 33. Implied guarantee as to fitness for particular purpose
    5. 34. Implied guarantee that goods comply with description
    6. 35. Implied guarantee that goods comply with sample
    7. 36. Implied guarantee as to price
    8. 37. Implied guarantee as to repairs and spare parts
    9. 38. Manufacturer's express guarantee

  8. PART VI   RIGHTS AGAINST SUPPLIERS IN RESPECT OF GUARANTEES IN THE SUPPLY OF GOODS

    1. 39. Consumer's right of redress against suppliers
    2. 40. Exception in respect of implied guarantee as to acceptable quality
    3. 41. Options against suppliers where goods do not comply with guarantees
    4. 42. Satisfaction of requirement to remedy a failure
    5. 43. Loss of right to reject goods
    6. 44. Failure of substantial character
    7. 45. Manner of rejecting goods
    8. 46. Consumer's option of refund or replacement
    9. 47. Assessment of damages in case of hire-purchase agreements
    10. 48. Liability for representation
    11. 49. Liability of assignees and financiers

  9. PART VII   RIGHTS AGAINST MANUFACTURERS IN RESPECT OF GUARANTEES IN THE SUPPLY OF GOODS

    1. 50. Consumer's right of redress against manufacturers
    2. 51. Exceptions to right of redress against manufacturers
    3. 52. Options against manufacturers where goods do not comply with guarantees

  10. PART VIII   GUARANTEES IN RESPECT OF SUPPLY OF SERVICES

    1. 53. Implied guarantee as to reasonable care and skill
    2. 54. Implied guarantee as to fitness for particular purpose
    3. 55. Implied guarantee as to time of completion
    4. 56. Implied guarantee as to price

  11. PART IX   RIGHTS AGAINST SUPPLIERS IN RESPECT OF GUARANTEES IN THE SUPPLY OF SERVICES

    1. 57. Consumer's right of redress against suppliers
    2. 58. Exceptions to right of redress against supplier in relation to services
    3. 59. Contracts of work and materials
    4. 60. Options against suppliers where services do not comply with guarantees
    5. 61. Loss of right to cancel contract
    6. 62. Failure of substantial character
    7. 63. Rules applying to cancellation of contract
    8. 64. Effect of cancellation of contract
    9. 65. Power of court to grant ancillary relief

  12. PART X   PRODUCT LIABILITY

    1. 66. Interpretation
    2. 67. Meaning of "defect"
    3. 68. Liability for defective products
    4. 69. Extent of liability for loss or damage
    5. 70. Application of other written law
    6. 71. Prohibition on exclusion from liability
    7. 72. Defences

  13. PART XI   THE NATIONAL CONSUMER ADVISORY COUNCIL

    1. 73. Establishment of the National Consumer Advisory Council
    2. 74. Membership of Council
    3. 75. Temporary exercise of functions of Chairman
    4. 76. Vacation of office
    5. 77. Revocation of appointment
    6. 78. Resignation
    7. 79. Filling of vacancy
    8. 80. Secretary to Council and other officers
    9. 81. Allowance
    10. 82. Council may invite others to meetings
    11. 83. Validity of acts and proceedings
    12. 84. Regulations relating to the Council

  14. PART XIA   COMMITTEE ON ADVERTISEMENT

    1. 84A. Committee on Advertisement
    2. 84B. Membership of Committee on Advertisement
    3. 84C. Provisions of Schedule to apply to Committee on Advertisement
    4. 84D. Regulations relating to the Committee on Advertisement

  15. PART XII   THE TRIBUNAL FOR CONSUMER CLAIMS

    1. 85. Establishment of the Tribunal for Consumer Claims
    2. 86. Membership of Tribunal
    3. 87. Temporary exercise of functions of Chairman
    4. 88. Vacation of office
    5. 89. Revocation of appointment
    6. 90. Resignation
    7. 91. Filling of vacancy
    8. 92. Remuneration
    9. 93. Secretary to Tribunal and other officers
    10. 94. Public servant
    11. 95. No action to lie against Tribunal
    12. 96. Sittings of Tribunal
    13. 97. Commencement of proceedings
    14. 98. Jurisdiction of Tribunal
    15. 99. Limitation of jurisdiction
    16. 100. Extension of jurisdiction by agreement
    17. 101. Abandonment to bring claim within jurisdiction
    18. 102. Cause of action not to be split
    19. 103. (Deleted)
    20. 104. Exclusion of jurisdiction of court
    21. 105. Disposal of perishable goods
    22. 106. Notice of claim and hearing
    23. 107. Negotiation for settlement
    24. 108. Right to appear at hearings
    25. 109. Proceedings to be public
    26. 109A. Procedure to be reduced into writing
    27. 110. Evidence
    28. 111. Tribunal may act in absence of party
    29. 112. Award Tribunal
    30. 113. Reference to a Judge of the High Court on a question of law
    31. 114. Reasons for decision
    32. 115. Orders and settlements to be recorded in writing
    33. 116. Decisions of Tribunal to be final
    34. 117. Criminal penalty for failure to comply
    35. 118. Procedure where no provision is made
    36. 119. Want of form
    37. 120. Disposal of documents, etc.
    38. 121. Act or omission done in good faith
    39. 122. Regulations in respect of the Tribunal

  16. PART XIII   ENFORCEMENT

    1. 123. Power of investigation
    2. 124. Authority cards
    3. 125. Search by warrant
    4. 126. Search and seizure without warrant
    5. 127. List of things seized
    6. 128. Power to require attendance of person acquainted with case
    7. 129. Examination of person acquainted with case
    8. 130. Statement to be admissible in evidence
    9. 131. Forfeiture of goods, etc., seized
    10. 132. Cost of holding goods, etc., seized
    11. 133. No costs or damages arising from seizure to be recoverable
    12. 134. Protection of informers
    13. 135. Reward for information
    14. 136. Disappearance or destruction of goods, etc., to be seized
    15. 137. Offences with respect to information
    16. 138. Obstruction of Assistant Controller
    17. 139. Use of confidential information

  17. PART XIV   GENERAL AND MISCELLANEOUS

    1. 140. Receipts
    2. 141. Power to order compliance
    3. 142. Failure to comply with lawful order
    4. 143. Offences by body corporate
    5. 144. Offences by employees, agents or employees of agents
    6. 145. General penalty
    7. 146. Compounding of offences
    8. 147. Institution of prosecution
    9. 148. Jurisdiction to try offences
    10. 149. Protection of officers
    11. 150. Regulations

  1. SCHEDULE


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