Where can I file a complain if I am not satisfied with the manner in which my car was repossessed?
You may lodge your complaint with the banking institution.
Alternatively, you may also lodge your complaint with the Association of Hire Purchase Companies Malaysia (AHPCM) 1 at the address below:
Association of Hire Purchase Companies Malaysia (AHPCM)
Unit 605 Block C
Phileo Damansara 1
No. 9 Jalan 16/11
Off Jalan Damansara
46350 Petaling Jaya
- Official website of the Association of Hire Purchase Companies Malaysia AHPCM (Persatuan Syarikat-Syarikat Sewa Beli Malaysia)
Reprinted with permission from BankingInfo (A Consumer Education Programme by Bank Negara Malaysia)
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