Some of your duties and responsibilities as an accountholder are:
- Keep your account numbers confidential and keep your account statements in a safe and secure place
- Safeguard and keep confidential any PINs issued and linked to your account for ATM facilities, phonebanking and/or internet banking
- Always destroy or shred cancelled cheques
- Inform the bank immediately of:
- Any change of address
- Any change of telephone number
- Loss of any cheque/cheque book
- Any discrepancy in your bank statement
Reprinted with permission from BankingInfo (A Consumer Education Programme by Bank Negara Malaysia)
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