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What are the duties and responsibilities of a current accountholder?

Some of your duties and responsibilities as an accountholder are:
  • Keep your account numbers confidential and keep your account statements in a safe and secure place

  • Safeguard and keep confidential any PINs issued and linked to your account for ATM facilities, phonebanking and/or internet banking

  • Always destroy or shred cancelled cheques

  • Inform the bank immediately of:
    • Any change of address

    • Any change of telephone number

    • Loss of any cheque/cheque book

    • Any discrepancy in your bank statement


Reprinted with permission from BankingInfo (A Consumer Education Programme by Bank Negara Malaysia)


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Notes
Knowledge Base ID :   1375
Last Reviewed :   April 30, 2014
Source :   BankingInfo
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