Knowledge Base Issues

  • What types of current account are available in Malaysia?
    As an individual, you can open the following current accounts: Personal current account under your name; or Joint current account which is operated by you jointly with others, e.g. Any one of the...
  • What should I do if I found that some cheques missing from my cheque book?
    You should report this to your bank immediately and request for stop payment on these cheques. You will be charged a stop cheque fee. Bank service fees are different - typically between RM10.00 to...
  • How do I use a current account?
    You can start using your current account once it is approved by your bank. Withdrawals from your account (subject to the available balance in the account) can be made either through cheques or ATM...
  • What is clearing day-hold?
    Clearing day-hold refers to the time taken for funds from the cheques which have been cleared to be credited into the payee's account. The time taken would depend on the type of cheque deposited,...
  • What are the parts or elements of a cheque?
    It is important for you to know the elements of a cheque to ensure that the cheque is properly written since a duly completed and signed cheque acts as an authority to the drawee bank to withdraw...
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