What should I do if an error occurs in an online banking transaction? What should I do if something goes wrong with an online transaction?

If you encounter any problem, contact the customer service department of your banking institution immediately with details of the transactions and problems encountered.

Your banking institution will have records of all your transactions and they will be able to assist you on this matter.

Recommended reading:

Back to Contents of e-Transactions and You

Reprinted with permission from BankingInfo (A Consumer Education Programme)

Back to the top

Share this page

Knowledge Base ID :   1258
Last Reviewed :   May 22, 2014
Source :   BankingInfo
Tags :  

Related Knowledge Base Issues