Subcategories are listed below to provide more narrow searching within the Banking category.
Knowledge Base Issues
What is a dormant bank account? Will funds in my dormant bank account go to unclaimed moneys?
Banking institutions in Malaysia classify a savings or current account as dormant where there have been no transactions 1, either a withdrawal or deposit, in the account for one (1) year. Banking...
How does the one-sen coins rounding mechanism work?
The Malaysian Government has introduced a Rounding Mechanism to phase out one-sen coins for over-the-counter payments, which has been fully implemented since April 1, 2008. Under the mechanism,...
How do I make a complaint against a banking institution or insurance company?
Making a complaint Below is how you can make a complaint against institutions regulated by Bank Negara Malaysia such as a banking institution, insurance company, takaful operator or a non-bank...
How can I reclaim funds that go to unclaimed moneys? How do I recover lost bank accounts?
To apply for refund of unclaimed moneys, you have to submit one (1) copy duly completed and signed UMA-7 Form, Application for Refund of Unclaimed Moneys (Malay: Borang UMA-7, Permohonan Bayaran...
What are the steps that I can take to make Internet banking more secure?
Internet banking offers a safe way to conduct your banking transactions when adequate security precautions are taken. You are advised to: Keep your login ID and password or PIN confidential Change...