Banking Subcategories

Subcategories are listed below to provide more narrow searching within the Banking category.

Knowledge Base Issues

How do I make a complaint against a banking institution or insurance company?
Making a complaint Below is how you can make a complaint against institutions regulated by Bank Negara Malaysia such as a banking institution, insurance company, takaful operator or a non-bank...
What should I do if an error occurs in an online banking transaction? What should I do if something goes wrong with an online transaction?
If you encounter any problem, contact the customer service department of your banking institution immediately with details of the transactions and problems encountered. Your banking institution...
Part I: Is Internet banking safe? Is online banking safe?
As in any other system, there are risks involved in Internet banking. However, potential risks are mitigated with banking institutions' continuous check on the security of the system and the care...
What are the steps that I can take to make Internet banking more secure?
Internet banking offers a safe way to conduct your banking transactions when adequate security precautions are taken. You are advised to: Keep your login ID and password or PIN confidential Change...
How does the one-sen coins rounding mechanism work?
The Malaysian Government has introduced a Rounding Mechanism to phase out one-sen coins for over-the-counter payments, which has been fully implemented since April 1, 2008. Under the mechanism,...

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