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Banking Subcategories
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Knowledge Base Issues
How do I make a complaint against a banking institution or insurance company?
Making a complaint Below is how you can make a complaint against institutions regulated by Bank Negara Malaysia such as a banking institution, insurance company, takaful operator or a non-bank...
How do I apply for Internet banking? How do I apply to become an Internet banking user?
You can apply for Internet banking facilities if you have an account with a banking institution that offers Internet banking services. Details on the application procedures are available on the...
What is a dormant bank account? Will funds in my dormant bank account go to unclaimed moneys?
Banking institutions in Malaysia classify a savings or current account as dormant where there have been no transactions 1, either a withdrawal or deposit, in the account for one (1) year. Banking...
What are the steps that I can take to make Internet banking more secure?
Internet banking offers a safe way to conduct your banking transactions when adequate security precautions are taken. You are advised to: Keep your login ID and password or PIN confidential Change...
How does the one-sen coins rounding mechanism work?
The Malaysian Government has introduced a Rounding Mechanism to phase out one-sen coins for over-the-counter payments, which has been fully implemented since April 1, 2008. Under the mechanism,...
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