Subcategories are listed below to provide more narrow searching within the Banking category.
Knowledge Base Issues
How do I make a complaint against a banking institution or insurance company?
Making a complaint Below is how you can make a complaint against institutions regulated by Bank Negara Malaysia such as a banking institution, insurance company, takaful operator or a non-bank...
What is Unclaimed Money?
Generally, unclaimed moneys are classified into the following categories: All sums of money which are legally payable to the owner and have remained unpaid for a period of not less than one (1)...
What is a dormant bank account? Will funds in my dormant bank account go to unclaimed moneys?
Banking institutions in Malaysia classify a savings or current account as dormant where there have been no transactions 1, either a withdrawal or deposit, in the account for one (1) year. Banking...
What should I know before signing up for online banking?
Prior to signing up for the service, you are advised to read and understand the terms and conditions of the service, which should provide: Information on duties of the banking institution and its...
How can I reclaim funds that go to unclaimed moneys? How do I recover lost bank accounts?
To apply for refund of unclaimed moneys, you have to submit one (1) copy duly completed and signed UMA-7 Form, Application for Refund of Unclaimed Moneys (Malay: Borang UMA-7, Permohonan Bayaran...