Subcategories are listed below to provide more narrow searching within the Banking category.
Knowledge Base Issues
How does the one-sen coins rounding mechanism work?
The Malaysian Government has introduced a Rounding Mechanism to phase out one-sen coins for over-the-counter payments, which has been fully implemented since April 1, 2008. Under the mechanism,...
How do I make a complaint against a banking institution or insurance company?
Making a complaint Below is how you can make a complaint against institutions regulated by Bank Negara Malaysia such as a banking institution, insurance company, takaful operator or a non-bank...
What is Unclaimed Money?
Generally, unclaimed moneys are classified into the following categories: All sums of money which are legally payable to the owner and have remained unpaid for a period of not less than one (1)...
How can I reclaim funds that go to unclaimed moneys? How do I recover lost bank accounts?
To apply for refund of unclaimed moneys, you have to submit one (1) copy duly completed and signed UMA-7 Form, Application for Refund of Unclaimed Moneys (Malay: Borang UMA-7, Permohonan Bayaran...
Do I earn interest on unclaimed money? Will my unclaimed money be repaid with interest?
No, there is no interest payable or accrued on unclaimed moneys. Section 11(3), Part II of the Unclaimed Moneys Act 1965 states that: Section 11 (3), Part II of the Unclaimed Moneys Act 1965 (Act...