MSC Malaysia e-Xpats Centre was launched in 2009 as a one-stop centre to assist foreign or expatriate knowledge workers and MSC-status companies in applying for the relevant passes for employment and stay in MSC Malaysia.
MDEC e-Xpats Logo
It also functions as a hub to streamline the transition for foreign businesses looking to expand their operations to Malaysia.
MSC Malaysia e-Xpats Centre is managed by the Multimedia Development Corporation (MDeC) in collaboration with the following government agencies:
Immigration Department of Malaysia
Ministry of Home Affairs
Ministry of Foreign Affairs
Ministry of International Trade and Industry
Royal Customs Department
Malaysian Industrial Development Authority
Ministry of Finance
Royal Malaysian Police Department
Malaysian Embassies and Consulates abroad
MSC Malaysia e-Xpats Centre is located in Cyberjaya, within the Industry Development Division (IDD) of MDeC.
Services provided by the centre include:
door-to-door logistical arrangements in collection and delivery of passports or relevant documents
review and consultancy for applications
submissions on behalf of MSC-status companies to the Immigration Department of Malaysia for issuance and endorsement of passes
facilitating the application process for permission to source capital and funds globally by liaising directly with Bank Negara Malaysia
consultancy services on procedures to duty free importation of IT or multimedia equipment application and liaising with the Ministry of Finance on related matters
processing duty free importation applications
The online e-Xpats system is an application services for employment passes for expatriate knowledge workers of MSC-status companies and institutions in Malaysia. The system is linked to the Immigration Department of Malaysia and Malaysian Embassies and Consulates overseas.
The online e-Dfi system is an application services for duty free importation of IT or multimedia equipment.
To qualify as a knowledge worker, an employee must meet the following requirements:
tertiary qualification from an institution of higher learning in any field; or
diploma in multimedia, ICT or specialised ICT certification with minimum 2 years relevant experience; or
professional, executive, management and technical, work categories in IT enabled services such as IT or IS professionals, finance or accounting and business administration.
The official website of MSC Malaysia e-Xpats Centre features:
Online Expatriate Application Status Check
Online e-Xpats System
Online e-Dfi System
Expatriate Working in Malaysia: First time user, Existing user, Employment Pass, Professional Visit Pass
Flow chart of expatriate post application for MSC-status company in Malaysia
Frequently Asked Questions on Expatriate matters, Global Fund and Duty Free Import
MDEC e-Xpats Screenshot
Address:
Head Office:
MSC Malaysia Facilitation and Services Department
eXpats Service Centre
Suite 2.1, Level 2, East Wing
3539 Axis Eureka (formerly known as FSBM Plaza)
Jalan Teknokrat 7
63000 Cyberjaya
Selangor
Malaysia
Northern Branches:
MSC Malaysia Facilitation and Services Department
eXpats Service Centre - Northern Office
Lot.8.03, Level 8
Off Lebuh Tenggiri 2
13700 Seberang Jaya
Penang
Malaysia
MSC Malaysia Facilitation and Services Department
C/O Invest in Penang Bhd
No. 1, Jalan Sultan Azlan Shah
PSDC Building
11900 Bayan Lepas
Penang
Malaysia