MSC Malaysia e-Xpats Centre

MSC Malaysia e-Xpats Centre was launched in 2009 as a one-stop centre to assist foreign or expatriate knowledge workers and MSC-status companies in applying for the relevant passes for employment and stay in MSC Malaysia.

It also functions as a hub to streamline the transition for foreign businesses looking to expand their operations to Malaysia.

MSC Malaysia e-Xpats Centre is managed by the Multimedia Development Corporation (MDeC) in collaboration with the following government agencies:

• Immigration Department of Malaysia


• Ministry of Home Affairs


• Ministry of Foreign Affairs


• Ministry of International Trade and Industry


• Royal Customs Department


• Malaysian Industrial Development Authority


• Ministry of Finance


• Royal Malaysian Police Department


• Malaysian Embassies and Consulates abroad

MSC Malaysia e-Xpats Centre is located in Cyberjaya, within the Industry Development Division (IDD) of MDeC.

Services provided by the centre include:

• door-to-door logistical arrangements in collection and delivery of passports or relevant documents


• review and consultancy for applications


• submissions on behalf of MSC-status companies to the Immigration Department of Malaysia for issuance and endorsement of passes


• facilitating the application process for permission to source capital and funds globally by liaising directly with Bank Negara Malaysia


• consultancy services on procedures to duty free importation of IT or multimedia equipment application and liaising with the Ministry of Finance on related matters


• processing duty free importation applications

The online e-Xpats system is an application services for employment passes for expatriate knowledge workers of MSC-status companies and institutions in Malaysia. The system is linked to the Immigration Department of Malaysia and Malaysian Embassies and Consulates overseas.

The online e-Dfi system is an application services for duty free importation of IT or multimedia equipment.

To qualify as a knowledge worker, an employee must meet the following requirements:

1. tertiary qualification from an institution of higher learning in any field; or


2. diploma in multimedia, ICT or specialised ICT certification with minimum 2 years relevant experience; or


3. professional, executive, management and technical, work categories in IT enabled services such as IT or IS professionals, finance or accounting and business administration.

The official website of MSC Malaysia e-Xpats Centre features:

• Online Expatriate Application Status Check


• Online e-Xpats System


• Online e-Dfi System


• Expatriate Working in Malaysia: First time user, Existing user, Employment Pass, Professional Visit Pass


• Flow chart of expatriate post application for MSC-status company in Malaysia


• Frequently Asked Questions on Expatriate matters, Global Fund and Duty Free Import

Address:		Head Office: MSC Malaysia Facilitation and Services Department eXpats Service Centre Suite 2.1, Level 2, East Wing 3539 Axis Eureka (formerly known as FSBM Plaza) Jalan Teknokrat 7 63000 Cyberjaya Selangor Malaysia Northern Branches: MSC Malaysia Facilitation and Services Department eXpats Service Centre - Northern Office Lot.8.03, Level 8 Off Lebuh Tenggiri 2 13700 Seberang Jaya Penang Malaysia MSC Malaysia Facilitation and Services Department C/O Invest in Penang Bhd No. 1, Jalan Sultan Azlan Shah PSDC Building 11900 Bayan Lepas Penang Malaysia
Phone:		1-800-88-8338 (Within Malaysia)
Phone:		+60 (3) 8315 3000 (Outside Malaysia)
Notes:		Website available in English version only.
Website:		www.expats.com.my/