Download Request Tracker   Request Tracker 3.0

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Software Specifications


Request Tracker Screenshot
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Editor Rating
0.0
Version:
3.0
Size:
4.68 MB
License [?]:
Shareware
Price:
$89.00 USD
Last Updated:
Category:
Help Desks and Customer Support Software
Developer:
CyberNiche Software
Operating System:
Windows 95 Windows 98 Windows NT Windows 2000 Windows ME Windows XP
Additional Requirements:
10MB hard disk space
Limitations
Not available

Request Tracker Review

" Track requests made by customers and create a searchable database of problem. "

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them.

If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. Request Tracker is easy to use -- one screen records all pertinent information about a single request.

Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation and context-sensitive help is provided.
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