Download Polar Help Desk Free   Polar Help Desk Free 4.1

Advertisement

Software Specifications


Polar Help Desk Free Screenshot
  View more screenshots
Editor Rating
0.0
Version:
4.1
Size:
9.49 MB
License [?]:
Freeware
Price:
Not available
Last Updated:
Category:
Help Desks and Customer Support Software
Developer:
Polar
Operating System:
Windows 2000 Windows XP Windows Server 2003
Additional Requirements:
Microsoft .NET Framework Version 1.1, MS SQL Server 2000/2005 Express or MS SQL Server 2
Limitations
Not available

Polar Help Desk Free Review

" Web based help desk that tracks incidents, integrates with e-mail and more. "

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.

Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.

Key advantages:
- Source code available for purchase
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing models

Key benefits:
- Fully functional web based help desk, commercially free for 1 named user
- Reports and clear user-friendly interface
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Increase support staff awareness of both customer expectations and IT service management objectives
- Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable.
- Customer service requests are fulfilled through Service Level Management processes
- Achieve consistent service levels
- Balance required service levels against the service cost
- Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes)
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Solve the spam problem by transferring communication from email to help desk


Share

Top Related Downloads
1. Download Jitbit HelpDesk Jitbit HelpDesk
A web based help desk software designed to deliver outstanding customer support.
2. Download BridgeTrak Help Desk Software BridgeTrak Help Desk Software
Comprehensive help desk and issue trouble ticket tracking software.
3. Download Auscomp IT Commander Auscomp IT Commander
The Intranet help desk of the future.
4. Download Service Log For Microsoft Access 2000/ + Service Log For Microsoft Access 2000/ +
Affordable, multi-user help desk application, that is simple to use.
5. Download Computer Admin Pro Computer Admin Pro
Help desk software and asset management system.