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RM400 debts

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asked on Mar 30, 2012 at 19:41
by   Cindy
My uncle received a legal letter for amount owing to Telekom Malaysia Berhad of RM404.90. They mentioned in the letter that they are going to court case and all the cost will be bear by my uncle. My uncle just wonder is the court accept such kind of small case with just RM400 ?

Thanks in advance.
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answered on Nov 8, 2017 at 17:00
by   Mangsa
edited Nov 29, 2017 at 07:33
 
SUSPICIOUS EMAILS, PHONE CALLS AND SMS

TM would also like to caution the public that there is an Interactive Voice Response (IVR) call that claims to be from TM or its collection agencies notifying customers that they have outstanding TM bills.

TM has also received reports of customers receiving emails, phone calls and text messages on the outstanding TM bills, requesting them to pay to a specific third party account number.

TM wishes to highlight that these credit management procedures with such modus operandi are fraudulent scams and are not from TM.

While it is common practice for service providers to send reminders for outstanding payments via emails, phone calls and/or text messages, we strongly advice customers to verify the outstanding amount by checking their bill online, bill received or by contacting us at 100 for TM Fixed Line or Streamyx bills or at 1-300-88-1221 for UniFi bills. Customers can also walk in to the nearest TMpoint outlet or email us at help@tm.com.my or unifi@tm.com.my.

NEVER transfer money to personal accounts or companies that claim to act on behalf or are representatives of TM. TM does not accept payment for services in this manner.
Payment for TM services can only be made directly to TM via bill payment facilities and not through personal accounts or companies that claim to represent TM. For the list of authorised TM payment channels, click here http://www.tm.com.my/OnlineHelp/ContactUs/Pages/default.aspx

Therefore, TM urges all its customers to be mindful and cautious if ever they receive such calls or messages.

Thank you
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answered on Feb 20, 2018 at 23:45
by   JayL
edited Mar 12, 2018 at 02:02
 
Ignore ALL notification from this scammer. They have SMSed me and I told them I know they are scammer and I am going to report to the police because I don’t have a TM account.  After a few hours they sent another SMS to inform that they made a mistake . Not a very bright scammer. Verify all potential so called legal issue with Telekom themselves if in doubt. Google to get their number and don’t call the number stated in the SMS/email/letter( for obvious reasons).
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