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RM400 debts

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asked on Mar 30, 2012 at 19:41
by   Cindy
My uncle received a legal letter for amount owing to Telekom Malaysia Berhad of RM404.90. They mentioned in the letter that they are going to court case and all the cost will be bear by my uncle. My uncle just wonder is the court accept such kind of small case with just RM400 ?

Thanks in advance.
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answered on Aug 28, 2015 at 04:54
by   habz
edited Oct 17, 2016 at 06:23
 
Can I know what happen to you after you got the letter from this company? Did they really can take case to court?
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answered on Dec 1, 2015 at 22:41
by   Richard Ang
edited Oct 17, 2016 at 06:23
 
I received SMS from them asking me to pay RM945.13. If I pay before 20 December, I get a 50% discount. The fact is that my account with TM was closed back in the 90's after the last bill was paid.. A few years ago, they called me to pay the debt but they could not provide me with documentation that I owe TM. So I just ignore them until this SMS today.
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answered on Dec 14, 2015 at 01:15
by   Muse
edited Oct 17, 2016 at 06:32
 
@Mr Richard and everyone

Just let it go because they cannot do anything. Their modus operandi is to collect as much as they can.

My friend was told me this is debt collector company and most of them will provide by origin company file with old cases normally 5 years ago so if you check your name at origin company, they cannot detect your name because your file now at them (debt collector). If they succeed in collecting the debt, the company will give them half from the amount but if they cannot the case just will be gone as that (for cases below RM3,000 - base amount value without interest).

To double check you can go to Level 1, Bank Negara, where a kiosk is located for everybody to check whether you are blacklisted or not. If you don't so it means nothing can happen to you.
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answered on Dec 14, 2015 at 03:51
by   jeff005
edited Oct 17, 2016 at 06:34
 
There is NO need to go to Bank Negara Malaysia (BNM) to check. Telekom (TMB) is NOT a Financial Institution. Even owing TMB RM25,000 there is no blacklisting in BNM. Unless owing TMB over RM30,000 and if being adjudged a bankrupt in the High Court, only then BNM will have to "blacklist" and closed all banking accounts and remit all monies to Jabatan Insolvensi Malaysia (JIM) to repay ALL creditors who have filed Proof of Debt (POD).
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answered on Aug 24, 2016 at 20:25
by   Rosalan
edited Oct 17, 2016 at 06:36
 
@Jeff005

I beg to differ. In fact they can blacklist anyone who owe them less or more than RM25,000. So get your fact right. Okay.
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answered on Aug 24, 2016 at 21:15
by   jeff005
edited Oct 17, 2016 at 06:37
 
@Rosalan

My above statement refers to Blacklisting on BNM CCRIS and the topic refers to TMB.

TMB can blacklist anybody owing them even RM200 at other sources of financial checks. Especially at CTOS. But NOT on BNM CCRIS legally.

Perhaps you have come across such incidents, please post here a copy of BNM CCRIS that "Blacklists" users of TMB commercial services for the benefit of all forumers here.

Thank you for your kind contribution.
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answered on Sep 30, 2016 at 04:21
by   Jimmy
edited Oct 17, 2016 at 08:03
 
If your debt info with Telekom is showing up in your CTOS report, you will have difficulties getting a loan from any banks too... not only CCRIS. CTOS is a very cost efficient way for them to recover small debts from you when legal action is not appropriate.

You can get your own CTOS report online for free (www.ctoscredit.com.my). Check under TreX/eTR in your report which will show the amount and name of company you owe.

It is never a good idea to ignore any debt you have.

1. If its a debt you know you did owe the company, no reason not to settle it. Ask for rebate or waiver of certain charges if they are willing to offer you. Else make a proposal to settle it by monthly installment. If you've no problem with your name blacklisted by CTOS or other such companies with possibility of high accumulated interest or other charges years down the lane... you make your own decision.

2. If you have a dispute about their charge or service, officially write in... make a report with Telekom. Keep proper documentations. If your problem is not resolved or you are not satisfied, lodge a complaint with one of these organisations to resolve the dispute:

1. Malaysian Communications and Multimedia Commission (MCMC) www.mcmc.gov.my
2. Communication and Multimedia Consumer Forum of Malaysia (CFM) www.complaint.cfm.org.my

* MCMC is recommended for any Communications and Multimedia disputes. Generally, if there are too many same type of complaint against a company, the Ministry will take action against them.
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answered on Dec 27, 2016 at 21:37
by   Horrendous
I moved house in November 2014 and requested to move my account to the new address but nothing happened.  Each time I check at TM they said they would check & revert until February 2015 they told me unifi no port at my new address so I had to make do with streamyx.  Recently they called to say I owe them RM900++ !!.  Why they still bill me when they did not provide me the service??? Come on TM, this is not the way to do business!  Best part is when I went to TM to apply for streamyx since they have no port, why no mention of any bill for the period I was waiting for Unifi?????

TM pls buck up on your services, cos it is getting very bad.  customer service very slow !! 
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answered on Jan 29, 2017 at 14:41
by   Mr Yee
I received the letter too. 
It is better go check with TM and get it settle at the TM counter. 
Don't ever pay any cent to them! 
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answered on Feb 3, 2017 at 18:20
by   Lily Ong
I received an sms two months ago asking me to pay before end of month with 60% discount. I responded and asked for a letter, they didn't respond. A month later they text me and increase the payment by reducing the discount to 40%. 

It's an old debts. The last letter I received was in 2010. The account terminated years before 2010. Should I ignore them and pay TM when I have the amount to pay? Or should I pay TM RM50 per month? Pls advise. Thanks. 
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