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Cintai Malaysia Card and West Dyna Quest Scam

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asked on Jan 15, 2011 at 20:06
by   Advise Needed
I have the same problem where some one call me threaten me that I must upgrade to gold card if not they will continue charge me annual fee. I think we need to find out a way to stop all these crook. I had never use the service and never sign an agreement to upgrade. How can they force us to upgrade. Should we complaint to the consumer association?
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answered on Jan 30, 2012 at 16:42
by   Anonymous
Hi..I also receive so many times call from cintai...so fed up...problem same with you all...for about 1 month I didn't pickup if cintai call..if anyone still have their agreement please inform me...tq..
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answered on Jan 30, 2012 at 18:36
by   anne
hi everyone…
i'm facing same problem with u all...
recently (i think last week) i have made a report to tribunal pengguna malaysia through online…
and suddenly today morning one staff from cintai holiday claimed that it is scam which done by their own people…weird huh???
so, i said to her that they should give me an official letter so that i can withhdraw my report to tribunal…
she promised by today her manager will issue out an official letter to state that any payment of upgrading member card not required since I’ve already paid once I registered (which is 5 years ago)….
so guys…you have to act same thing or else they will charge your credit card without your permission…
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answered on Feb 1, 2012 at 20:16
by   Dude
Good for you...which website...nccc or kpdnkk..? I also want to do it..tq
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answered on Feb 14, 2012 at 00:01
by   zack
hi, i'm one of their victim..they keep on calling me to purchased CLOSING card means platinum or what so ever and asked me to pay RM599 or else will be keep on paying for yearly RM700...the girl who called doesn't have proper english and keep on forcing me to purchase..i will find back their agreement as they told before that its ONCE in a life time activation and have no other payment..really worse because i have no time to use the so called free 2 nights package...seems to be annoyed and yet will issue this matters to the tribunal..hope can clear something..really #### off...

where can we find their SSM registered ID..?

thanks to all the post...it helps..!!
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answered on Feb 16, 2012 at 17:57
by   Dude
hey guys...you all have to complain to nccc n kpdnkk...believe me....after 2 weeks my name already clear from cintai holidays....dont need to upgrade n I still can use my old card..don't to pay yearly fee...they call me that they didn't call me but another scam people make it...yeeyyy...clear...clear...
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answered on Mar 8, 2012 at 22:34
by   lynn
Im facing the same issue. They keep calling and calling ask me to upgrade to platinum card.....they said if want to close  my account have to pay 599 due to some backup card service and bla..bla.bla...so ridiculous as i have paid 500++ previously for gold card upgrade still have to pay for closing my account? Where's the lifetime membership now????? After reading all the info shared in this topic...i better log complaints ASAP.....
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answered on Mar 15, 2012 at 00:46
by   Mrs Kay
Hi all...

I just received a call from a lady, Afiza from this no 0192747865 around 4pm this afternoon. merely the same thread unto me. Plus, new tactic: "We have sent you a term book. It was your mistakes not reading the book and u missed the chance to cancel the card. The card can be cancelled within 6 months from the moment your received it" I doubt this bcoz i only received a booklet of vouchers and flyers, back in 2007 or 2008. I paid rm480 during that time, and now they asked me to pay rm599 for another lifetime payment, or else i have to pay rm 599 annual fee each and every year ahead. Last time they told me that they will pass my name to other company, and they will charge me rm600 each year.

Today, i would like to invite you, all the victims of Cintai Malaysia Sdn Bhd or Cintai holiday (M) sdn Bhd to join me and lodge reports against them to KPDNKK and TTPM. Let us lodge our own police report. I will call press meeting to create awareness and to pressure the company. I welcome all of you to email me at gerakan.mangsa.cintaimalaysia@gmail.com together with a copy of your police report. I think this is the time for us to unite and act systematically against them.  I will arrange the press meeting once I have 11 emails and police reports in my email, and will call the victims to attend the press meeting. Utusan Malaysia currently interested to highlight this issue. Thanks you.
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answered on Mar 19, 2012 at 16:46
by   arif
i just received a called from Cintai Malaysia also on the same matter, and request me to pay for the same amount, how is it? what should we do?
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answered on Mar 27, 2012 at 21:41
by   Anonymous
Memang ada kakitangan syarikat ini yang suka mengugut pelanggan dengan macam-macam helah. Tapi yang sebetulnya mereka nak memaksa pelanggan membayar satu jumlah yang besar. Sedangkan pada asalnya mereka memberitahu pelanggan bahawa yuran ahli dikenakan sekali sahaja seumur hidup. Mereka ni memang penipu. Jangan percaya. Saya telah membuat laporan polis terhadap syarikat ini. Sebenarnya kita tak perlu takut dengan ugutan mereka kerana kita tidak terikat dengan sebarang perjanjian secara hitam putih. Mereka hanya sekadar menggertak sahaja. Ayuh lawan sahaja cakap mereka sekiranya anda mendapat panggilan telefon daripada mereka.
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answered on Mar 28, 2012 at 21:13
by   sik kedah
I was also face with this problem.Since April 2011 until March 2012 i have received not less than 5 called from different person cintai holidays. Also different phone numbers. They told me that i must upgrade my gold card to platinum card by charged RM599. When i said i am disagree, they said they want to charged me the annual fee. I feel very fed up. But when i read the massage in this forum, i know that many people have the same experience with me. Now i think, if i have a new call from this company, i want to ignore them because nothing Act in Malaysia Law give the permission to charge any costumer without signing any agrement.
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