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Cintai Malaysia Card and West Dyna Quest Scam

15659 Views  ⚫  Asked 7 Years Ago
asked on Jan 15, 2011 at 20:06
by   Advise Needed
edited on Nov 9, 2018 at 04:12
 
I have the same problem where some one called me and threatened that I must upgrade to gold card if not they will continue charging me annual fee. I think we need to find out a way to stop all these crook. I had never used their service and never signed an agreement to upgrade. How can they force us to upgrade. Should we complain to the consumer association?
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answered on Feb 17, 2011 at 15:29
by   SitiSharif
You have the absolute right to reject their offer to upgrade your card existing status. Tell them politely that you do not have money for that. They will not pursue you if you are broke. Have a nice day.
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answered on May 9, 2011 at 20:22
by   Living in Uneasiness
edited Dec 18, 2017 at 01:38
 
I am facing the same problem where the telephone operator keeps on calling me despite being told politely initially to cancel my membership since I have never used any of their services. Then they called again saying that there's no such thing as cancellation. After telling them again and again I don't want to continue with the service, the operator keeps on calling, harassing and threatens me that if I don't upgrade to their platinum card which of course, have to pay few hundred ringgit....that my name will be shifted into another list where they'll charge me annual fee. Best part is this time they claim to get the banks involve too.

To Cintai Malaysia Company, kindly investigate this matter and stop the harassment done by the operators. I am now living in uneasiness after receiving the call today. Kindly help me.
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answered on Jun 8, 2011 at 18:20
by   kenk
edited Dec 18, 2017 at 01:38
 
I also have the same kind of problem facing by them.  The Cintai Malaysia operator keeps calling although you already inform that you don’t want the card.  I still remember the operator name call Siti which use the phone no 01233017XX, say although you say don’t want the card and membership still need to pay the money to upgrade to platinum.  She still insist that their will keep calling and charge us monthly membership fee.  I think the government needs to take some aggressive action against this issue.  Kindly help me.
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answered on Jun 29, 2011 at 21:06
by   asnah
I just received the same call from the staff cintai  malaysia. Woman with the name of Nurulakma. she asked me if I upgrade to a platinum card, I said no because I think I lost because I did not use, you had to pay RM599 Upgrade, I have twice paid but not used, so I said do not upgrade, he sounds angry, I said I want to terminate my credit card . sHe said I know your card still active . Even if i disagree they would be deducted from my maybank credit card.  SHe said each credit card must have a backup credit card which is  cintai malaysia card. so I call maybank officer, then he said no such thing. To all let's do a complaint with the NCCC mass public.I never sign any agreementwith cm.
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answered on Jul 13, 2011 at 22:36
by   Mav3rick
edited Dec 18, 2017 at 01:56
 
I was also duped into this Cintai VIP card back in 2005. Paid over RM400+ however I did not utilize its services and also the 2day 1 night free stay. Back in 2009, I received a call from them stating that i need to renew and upgrade to the Gold Card as they are retiring the previous one. When they told me I had to pay over RM500+ I told them to go fly kites as previously they told me the card was a one time payment for life. They threaten me that if I do not pay this amount, I will be charge monthly. So I told them to cancel my membership. Subsequently, they threaten me that other companies will charge me RM600 if I do not sign up for this.  When I enquired further, they said that it is other companies that provide the same services as them. I was puzzled. Why would other companies want to charge for things/services that I did not sign up with. Bottom line, I told them to buzz off.

Now today, again I'm receiving their calls asking me to upgrade to PLATINUM. Can you believe this? To me this company conducts business unethically and is very unscrupulous, full of deceit. If anyone you want to launch a complain to National Consumer Complaints Centre (NCCC), do include me in. Thanks.
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answered on Jul 14, 2011 at 17:24
by   najwa
edited Dec 18, 2017 at 01:59
 
Following is a complain from victim of Cintai Malaysia and answer from NCCC (posted Tuesday, 19 April 2011 22:41) :

http://www.nccc.org.my/v2/index.php/aduan-pengguna/arkib-2010/163-others/1616-cintai-holidays-malaysia-sdn-bhd

TINDAKAN NCCC

NCCC telah melanjutkan perkara ini kepada pihak Suruhanjaya Syarikat Malaysia (SSM) dan kepada pihak Kementerian Perdagangan Dalam Negeri Koperasi dan Kepenggunaan (KPDNKK) untuk siasatan dan tindakan. Hasil daripada siasatan pihak SSM mendapati bahawa Syarikat CINTAI HOLIDAYS (MALAYSIA) SDN BHD menjalankan kegiatan pemasaran melalui panggilan telefon. Semakan mendapati lesen jualan langsung Syarikat tersebut telah dibatalkan pada tahun 2004.

* Then, should we just ignore their threat? I'm also the victim of Cintai Malaysia & so hopefully this answer would relief everyone...
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answered on Jul 16, 2011 at 17:53
by   mama ipoh
edited Dec 18, 2017 at 02:01
 
Saya terima panggilan talipon dari sales people yang namanya Azman (kalau dia tipu entahlah) yang mengatakan nama saya dah naik ke peringkat PLATINUM CARD di mana saya harus membuat pembayaran yang mana saya tidak mendapat apa-apa card dari Syarikat Cintai Malaysia. Saya joint pada tahun 2007...dan itulah terakhir saya guna dan saya tidak lagi renew card saya dan telah memberitahu yang saya tidak mahu lagi card tersebut.

Tapi pada hari ini 16 Julai 2011, jam 12.29 tengah hari saya terima panggilan yang berupa ugutan menyuruh saya bayar sebanyak RM499.00. Cara budak tu memang kurang ajar....

DIMANA HARUS KITA MENGADU HAL-HAL SERUPA BEGINI.......
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answered on Jul 22, 2011 at 15:42
by   Iza Isa
edited Dec 18, 2017 at 02:02
 
I received called from Cintai Malaysia treating me for the same reason too. Forced me to upgrade my card to Platinum and cannot cancel the membership. If no one report to consumer association, I will do that.
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answered on Jul 25, 2011 at 21:05
by   Mav3rick
edited Dec 18, 2017 at 02:03
 
Even though there are already a couple of complaints to NNCC as posted by Nawja below, I personally feel that those of us affected, should still continue to lodge our own individual reports. The more the merrier. We need to let NNCC understand the severity of this issue. I will be lodging mine by this week. I hope more of you will follow suit. Thanks.
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answered on Jul 26, 2011 at 04:04
by   Mav3rick
edited Dec 18, 2017 at 02:04
 
Sudah ada 2 complain dekat NCCC:

http://www.nccc.org.my/v2/index.php/aduan-pengguna/arkib-2010/163-others/1616-cintai-holidays-malaysia-sdn-bhd

Jom kita komplen bersama sama. Saya setuju denga anda, memang kurang ajar..
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