Yes, Agensi Perkerjaan X&X (Maid Agency X&X) IS A DISHONEST MAID AGENCY. Please avoid this Maid Agency.
When I approach this company to get a new maid, we were given some biodatas to choose from. At that time, there were another customer who is making a big noise because he did not get a maid as promised. We ask the sales personnel what is the big fuss, she replied that the maid that the person applied are not able to come and he rejected alternative maid biodatas.
We then proceed to pay the deposit for the maid that we have chosen. WHAT A WRONG DECISION IT WAS!!! We were promised that the maid will arrive in 3 months (max). They mentioned that there are no cases that the maid will come beyond 3 months.
WHAT A LIE BY AGENSI PEKERJAAN X&X!
After 3 months, we enquiry about the maid and we were told the maid that we chosen is not available. When we asked for alternative biodatas, we were told that there were no biodatas for us to choose. They ask us to apply for refund. The sales personnel promised us full refund, which is RM 2,500-00.
When we get the refund (after about 1.5 months), we only get RM 2,200-00. They said they deduct RM 300.00 for administration fee to submit the application to the government. When I ask for their proof of submission, they finally said that they did not submit it. WHAT A SHAME!
Agensi Perkerjaan X&X cheats people of the administration fee by doing nothing! Now I understand why the customer earlier is very upset.
IN MALAYSIA, THERE IS NOT ENOUGH CONSUMER PROTECTION AND MAID AGENCY ARE MAKING MONEY THROUGH THESE NEW LAWS LOOPHOLE!
We expect maid agency to be honest in their dealing.
POSTED BY ANGRY VICTIM
1447 Views ⚫ Asked 9 Years Ago
asked on Aug 23, 2008 at 21:10
edited on Mar 28, 2016 at 09:07
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