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Cheated by Agensi Perkerjaan X&X in Bandar Puteri Puchong

1346 Views  ⚫  Asked 9 Years Ago
asked on Aug 23, 2008 at 21:10
by   Victim
edited on Mar 28, 2016 at 09:07
 
Yes, Agensi Perkerjaan X&X (Maid Agency X&X) IS A DISHONEST MAID AGENCY. Please avoid this Maid Agency.

When I approach this company to get a new maid, we were given some biodatas to choose from. At that time, there were another customer who is making a big noise because he did not get a maid as promised. We ask the sales personnel what is the big fuss, she replied that the maid that the person applied are not able to come and he rejected alternative maid biodatas.

We then proceed to pay the deposit for the maid that we have chosen. WHAT A WRONG DECISION IT WAS!!! We were promised that the maid will arrive in 3 months (max). They mentioned that there are no cases that the maid will come beyond 3 months.

WHAT A LIE BY AGENSI PEKERJAAN X&X!

After 3 months, we enquiry about the maid and we were told the maid that we chosen is not available. When we asked for alternative biodatas, we were told that there were no biodatas for us to choose. They ask us to apply for refund. The sales personnel promised us full refund, which is RM 2,500-00.

When we get the refund (after about 1.5 months), we only get RM 2,200-00. They said they deduct RM 300.00 for administration fee to submit the application to the government. When I ask for their proof of submission, they finally said that they did not submit it. WHAT A SHAME!

Agensi Perkerjaan X&X cheats people of the administration fee by doing nothing! Now I understand why the customer earlier is very upset.

IN MALAYSIA, THERE IS NOT ENOUGH CONSUMER PROTECTION AND MAID AGENCY ARE MAKING MONEY THROUGH THESE NEW LAWS LOOPHOLE!

We expect maid agency to be honest in their dealing.

POSTED BY ANGRY VICTIM
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answered on Mar 24, 2015 at 02:41
by   Anonymous
edited Mar 28, 2016 at 09:27
 
VKPC, my lawyer didn't charge me a bomb on the notice 218 - it's not even expensive. I can proceed with the winding up proceeding at my discretion. XXX can't run away from the long arm of law. Not a smart move to teach your clients a lesson by saying it's easy to file a court case with consumer tribunal but not easy to get back the money owed us. In the end, the biggest loser is XXX with all the bad publicity you will get, as more people will know of your criminal offenses. One mouth can reach hundreds to thousands.
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answered on Mar 24, 2015 at 03:25
by   Jenny
notice of demand under Section 218 of Companies Act 1965

There are other options to recover the debts not over 10K.
To execute the S.218 notice, that is to wind up a Pte Ltd Co, the subsequent up front CASH can be as high as 20K per branch, once started, i believe cannot be stop in court. The petitioner has to bear all litigations costs if the company is insolvent.

Maid services are fly by night companies, the directors can be actually old men/old women without income. The actual operators flaunt foreign employment and immigration laws like nobody business. That is why even if you sent them the notice, even I, would not bat an eye.

A WSS is a more workable solution. Even garnishment of bank account wont work. A lot of maid agencies deals in CASH. You may not have been professionally advised of other options to recover your debts.

Engage the services of a real proffessional Bill Collection Agency..
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answered on Mar 24, 2015 at 11:41
by   vkpc
edited Mar 28, 2016 at 09:28
 
Not a smart move to teach your clients a lesson by saying it's easy to file a court case with consumer tribunal but not easy to get back the money owed us.
We are not lawyers, therefore we don't have clients.

All lawyers should let their clients know the difficulties of getting the money after winning, before filing a lawsuit and wasting their client's money further.
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answered on Mar 24, 2015 at 17:33
by   Anonymous
edited Mar 28, 2016 at 09:31
 
vkpc, Of course my statement of clients is not directed to lawyers, I meant XXX who's so unprofessional & gangster-like to teach their clients a lesson. Your statement is meant to scare consumers from going to tribunal court to seek legal recourse when they are cheated. Tribunal doesn't need lawyers. When there's non-compliance, then filing lawsuit is at our discretion after considering on award sum. Writing to PM's & integrity departments & exposure to media will get the enforcement dept on their toes. In the end, all these will only create more bad publicity on their criminal offenses as public will come to know what this maid agency is capable of! True account of victims' sharing & feedbacks can make or break a company's reputation!
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answered on Mar 24, 2015 at 21:05
by   Jeff
edited Mar 28, 2016 at 09:33
 
True account of victims' sharing & feedbacks can make or break a company's reputation!

If you have still copies of the maid original work permit (under your name) you may not see the name of this maid agency. The main holders of Permits to "import" foreign workers is allocated to a few elite people or companies only. All the rest of these agencies are just "agents". And there can never be any wrong doings attached or levied to them (Masters).

However it is nice to expose at least 4 or 5 of these 300-400 agents on this forum. You or I can approach any of those Master Permit Holders to start an agency anytime given the right price and the correct contacts.

What is the main issue on all these postings then..??
Experienced Lawyers knew that to get back some form of compensation is quite difficult but most of them would not advise what's down the road. Client instruct to sue.. sue la.. fees are paid but redress is seldom in sight..
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answered on Mar 24, 2015 at 22:08
by   Naruko
edited Mar 28, 2016 at 09:34
 
From the very first posting here

1. There are no cheating.
2. There is no criminal content.

Just misrepresentation of any so called "contract/agreement" and non compliance. Just civil court cases.

Read Laws, be knowledgeable so that we would not be ignorant and be at the mercy of so called learned lawyers.

Period.
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answered on Mar 25, 2015 at 01:57
by   Anonymous
There is criminal content - non-compliance to the tribunal award is a criminal offense under the Akta Pengguna
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answered on Mar 25, 2015 at 02:45
by   Jane
Jail the directors of the maid agency if there is criminal offence. Why is this thread having so much issues that cannot be solved? Complaints and frustrations does not solve anything. Jail term.!!

We, forumers reads this thread for info AND KNOWLEDGE on how to understand and solve public issues, not to lend our ears for personal frustrations and scareD to jail those who flout Laws of the country. All talk and no action.!!

I can proceed with the winding up proceeding at my discretion

Sounds like empty threats that is scared of the maid agency sending thousands of foreign worker to your doorstep. JUST DO IT..
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answered on Mar 25, 2015 at 03:18
by   Anonymous
Well that's stated in the law - criminal offense whether u like it or not! Seems like I'm wasting my time here with so many maid agents lurking in pretense here & even stopped so low to threaten in a public forum. Legal recourse is always there..it's my discretion as to whether it's worth it. This posting isn't a personal complaint but served as public awareness to avoid people getting conned by crook agents out there! The power of word of mouth!
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answered on Mar 25, 2015 at 13:22
by   1818
You are not getting any "pity" or "support" from forumers here because they know that you are trying to buy a slave. Why should we help evil people like you?

Don't you know that a maid who is modern slave?
A worker who is not allowed to resign or leave is a slave.
Would you like to work in a place where you are not allowed to resign?
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