Scam from KLIA Custom and Immigration

8242 Views  ⚫  Asked 7 Years Ago
asked on Aug 9, 2015 at 03:58
It is #### too late to found this website. But lucky after first payment, I realize something is wrong between KLIA Custom and Immigration, therefore I managed to stop it immediately. I totally feel regret hard earn money just missing, but nothing much that I can do.

As What I can say, most of the story on the forum are the same thing which is happen to me. What does happen to me is, I know a guy from UK through social network. We do share some hobby experience and getting to know each other betters. Because I always have hobbies to know lot of friends from oversea to share the culture and thought together. So today what does this happen to me is the first time also will be the last.

On Monday, I received a message whereby my friends will travel down from UK to China for business trip. He also planned to stop over at Malaysia for couple of days then also send me a gift for a friendship surprise gift. So to me. It is just a normal way when visiting friends, so I don't care much but I telling him that I will be only available on weekend, if wanted to hang out and then he say "OK" bla bla so strange message and it make me feel so gay for it. So the next couple days, he text me again and tell me he just bought the ticket from his agent will travel to malaysia coming this friday. He also show me the flight schedule. My mind just thinking, "Ok" you have it your own trip so "travel safely". Day that he arrive, he did call me up with the local number that he claim that bought the number in airport, apparently I am in the mid meeting with client so I asking him to call back later.

During lunch time, I do expect him to call and arrange where to meet or I can pick him up from the hotel to have dinner later but he didn't call. So I text him, where the hotel that he will stay. After I text him, a call from a malay ladies who declare her as a Custom officer and her name is Kak Rina (010 291 6285). She told me that my friends forget to declare amount of the money that he bought to this country which is around 68,000 Pound. Therefore he get detain by custom and immigration. add on in order to release him, he need to pay amount RM2300 for penalty. I was shocked and asking how could that be. I told the official that he never tell me about this amount of the money he going to bring in Malaysia. It might me a mistake. Then the official pass her mobile phone to him. Then I ask him, how and why he carry so much money and get arrested. He say that money is for his business trip purpose in china. Then my mind is thinking OK and then he say the officer taking out all his stuff always like phone, wallet and other from him. Until someone boiled him out then the officer will give it back to him. So he pledge me for help to get a RM2300 and boiled him out from the airport immediately. My mind is thinking, he is in trouble and need help. So I ask him pass the phone back to officer to have a negotiation and talk. I told the officer, the money is belong to him, why he cannot use his own money to pay the penalty if confess he done the mistake. The Officer told me that, they can't release all his stuff until the money pay. I tell the officer, this person does have money. Why don't you allow him to pay it. Surprise that she told by the procedure, she can't do it.

I told the officer, it is way expensive for penalty,  can it be low down the cost and she keep refusing and say "No". I say in case like this, sorry please deport him back to his own country. Then she pass the phone to my friends as per my request, I tell my friends, this time nothing much that I can do. Cause I am still outside the city and I do not have money with me, so suggest him to call Embassy or deport back to his own country. But he keep bag me for help. I feel bad and sympathy, so I agree to help him but he need to give me some time to look for money. So I tell the officer I will do my best to look for alternative way. She told me that better to do it as fast as possible cause after over few hours, they will put him to the next flight to send him back to his own country. I say ok. The officer also add on once I get the money, bank it in to this account 162200120066 - (Muhamad Ikram Bin Ah) and prefer maybank. I was thinking why this account is under personal not the custom. I think is human nature because of panic and suddenly this happen, for sure won't suspect much of it. 

After few hours pass, I totally give up cause it is really hard for me to locate money in short period.  Therefore I call officer again and ask for barging the penalty charge. Early she refuse but I told her I only have RM1200. Then she say ok just bank in that money, she will handle the rest. Who knows that she call me second time ask for another RM800 and telling me that the official not able to release him because her boss want to have full payment. I was shock again and think and ask her why. I told her that my friends is new to the country, if he did the mistake, he should learn it. I believe most of the officer will give a chance. Surprise is she say "Sorry" nothing much she can't do it because her boss can't approve it. Without thinking twice, I have transfer another set of money which is RM800. She say ok, she will check the money tomorrow morning and once everything clear my friends will be release after 9.30AM at airport. I do put my word very stressfully on her and say that this money that I have own is my own save money, since that I pay it, make sure you get him to release and make sure all the thing that he bought will be clear without any interruption or missing. She say ok, she can make it happen also I tell her that I will pick him up at the airport on next day and she say that can be arrange and ask me wait at arrival hall. After that I text my friends and telling him, all is under cover and pay. So just ask him to be patient to overnight at the centre.

Next day, when I travel down to airport. Expected everything is go through, who knows I get a calls from officer, they can't release him because he unable to define the money that he bought and immigration officer asking him to show the paperwork to prove the money is used for legal usage add one She told me that custom job has been done, now is facing immigration department. She told me this needed another payment to be done in order to fill up the Anti Money laundering form that he miss out. So I ask, how much for the cost to this procedure. She told me RM2700. My mind is just like time boomer and say "Freak!". I told her, how could possible I can pay for it. Also since that he already release from custom for sure all his belonging will return to him. Then why not make him pay for it. I say my part to boiled him out is over.

The story changing begin which is totally different yesterday what I have conversation with her. She told me that his belonging still on hold until immigration give a chop to his passport to clear up but before that he need to show the Anti Money laundering form to prove immigration officer. I was totally #### and feel hopeless. I just walk to the corner and sit down and think, what are the next step I going to do. Then a thought came to my mind, why not call up to KLIA custom and ask for the procedure when a travel forget to declare the money, how the process look a like. So I just browse around website and check google then I found a article about scam in KLIA. After I read the blog, then I feel like I am screw and #### stupid look because I get cheated. I do call the custom from the number given from the blog and ask around and found out that any penalty happen, a traveller should pay on counter and should not pay through online or bank in the money. Then I told what happen to me and my friends and they comment that I get cheated .  Because there is no such of procedure like Anti Money laundering form. She told me, I am the fifth person call up reporting this matter and asking me whether I meet my friends before or not, I say never. So she told me that better stop everything and lodge a report to police. Cause this is a scam.

Ended up, I just #### and leave airport immediately and thinking how to deal with those cheater. Since that they cheat my hard earn money, I will making them to pay by their own cost! Although is too late but really nothing much I can do. My friends who claim that he get detain at airport keep text me and ask for money to boiled him up. I just told him, sayonana my friend, you are the one bring that money, so #### it up and go back to your #### country. I also told officer who also a cheater and tell her that sorry nothing I can do, let's end her, please send your man back! So ended, I block all the caller from those person. Cause they knew I block them, they use another mobile phone, which is 016 295 9081. My so call friend use that phone keep text me and barging me for help. But I just leave it and revert to him, sorry please look for others.

This is a truly lesson learn. Trust no one!
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answered on Dec 28, 2016 at 18:43
edited Feb 13, 2017 at 09:31
What will happen to the traveler is we do not help to pay the money? Did the traveler really travel to Malaysia? Of they are putting on an act? Why would they scam such a thing? What would they gain?  Who are the people who plan the scam?
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answered on Dec 28, 2016 at 19:25
edited Feb 13, 2017 at 09:32
What will happen to the traveler is we do not help to pay the money?
Go back the same way they came.

Did the traveler really travel to Malaysia?
Stupid question. Of course, NO!

Why would they scam such a thing?
Scams are scams that's all.

What would they gain?
The moneys of lonely hearts. Greed for handsome men/women companions. Just access oneself in the mirror first and then own pockets. If really there is magnetic attraction, then fly over to meet.
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answered on Jan 6, 2017 at 18:49
edited Jan 9, 2017 at 06:44
I would also like to share my story:

I was in the same situation too. I was being told that a friend was detained and the Customs has confiscated all his luggages just because of USD 58,000 need me to bank in RM 3,800. I said I don't have that much money and she replied RM 1,200 will do also and release my friend. Whenever I called back, my friend was not the one talking on the phone, always the "officer". When I asked her to pass the call to my friend, she will always said she will call back later. Why doesn't she just pass it to my friend? At this point, I felt something was wrong. So I googled it out (THANKS DADDY GOOGLE), there were lots of similar cases like this. So I decided to make a phone call directly to the Kuala Lumpur International Airport (KLIA) Customs and told them my situation and this is what the KLIA official customs officer told me: If your friend is detained in the airport, all he has to do is just to fill the declaration form only, no fee should be charged, and if they insist you for penalties payment, just ignore it, IT IS A SCAM. The Customs should be calling you from a local fixed line phone number not a handphone number. If you not sure the Customs number, google it, and get it from the official website.

I did call back the number to ask the officer name, but she doesn't want to tell me the full name, her name was Siti Aisyah. I asked for several time for complete full name, but she seems to be getting angry and that wasn't her full name. 

Remember, if you're not sure please do several step:
1. Request the officer's name
2. Call back the custom office using phone number provided in the official custom website, they would help you.
3. Don't make any payment via unknown bank account especially personal name account

DIRECT CALL TO CUSTOM OFFICE (Not the number that called you) and tell them your situation to counter-check and ask for proper procedure.

Hope this post may help, and again, please be more alert when it comes to money!
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answered on Feb 4, 2017 at 00:17
I just had the same situation too. My 'online friend' actually said he is coming to Singapore. Next thing I know, he texted me to say he got into a mess due to the money he collected from his business trip (before flying to Singapore). he said a lady has agreed to help him and he will update me when he got out. 

45 mins later, I received a call from a lady - saying he brought in too much money and was doing money laundering etc. I need to help him by paying 5000RM or SGD2500 (I realised something is not right based on exchange rate). I tried as her more questions and she kept saying because of money laundering. I finally asked her the amount he brought it, and she said 500k US - am not kidding -it was obvious to me she was lying and she wasn't doing a good job at all. I told her I can't help him and he should call a lawyer or his family back home. 

I didn't hear from my 'friend' again and I have blocked the numbers. 
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answered on Apr 11, 2017 at 15:35
edited Apr 17, 2017 at 08:55
Thank you guys.... your stories are really useful. It happened to me just yesterday 10 April, 2017. A women called herself, Miley Chyntia. But I kept giving excuses to bank in the money. Their act was very good... better than actor and actress in a movie. They laughed and cried. Everything was so real and perfect.

So, just remember, don't ever transfer money to someone you never met. What ever they told you.... So, in the end, you tricked someone who wanted to trick you. You can laugh and feel satisfied!
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answered on Jun 19, 2017 at 04:47
edited Jun 28, 2017 at 06:11

I've just got the same scam as you did recently. Story more or less the same. But this guy is bringing in USD1 million. Initially the imitate officer and requested RM5,500 then RM25,000. They've cheated my 1st payment. Heart pain and I feel so silly how can I believe them. I've to agree they are good actor and actress. 

Thank you, I just found you on this forum and thank you so much for sharing. The guy is still calling me and I never pick up his call.

Everyone, please be extra careful. Government office will only use landline to call people and no payment online in cases like this.
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answered on Jul 18, 2017 at 16:37
edited Jul 31, 2017 at 07:53
I have faced the same situation lately and I bet all these people who are scamming people's hard earn money will face the music.

Thanks all for sharing and I hope that the Malaysian government will look into these scammers seriously as it involved millions of people out there who are innocent.
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answered on Jul 18, 2017 at 17:08
edited Jul 31, 2017 at 07:54
If one will to have read in newspapers media, many of these scammers have been caught recently.

The bone of contention is that these scammers are mostly foreigners and not locals. They can be booked for jail if locals have been scammed. If overseas people have been scammed, almost all victims would not come to Malaysia to testify against them. And the banks both local and overseas are not helping either. It could cost the victims at least a further RM30,000 for living expenses, air tickets, lawyers fees court fees, etc, etc..

Want to sue scammers? People send moneys to them voluntary. Like the Chinese proverb says..
Where got a Well Toad jumping on the streets of the City for You to catch?
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answered on Sep 28, 2017 at 02:53
edited Oct 16, 2017 at 10:49
Hope you can help me. I am in the same situation now. Online date. Left UK for Malaysia last week to pick up a cheque because his contract with a petrol company had finished. He claims he has to pay tax and is short of 4,000 GBP. Asked for a loan. I have refused.
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answered on Dec 16, 2017 at 11:26
edited Dec 18, 2017 at 06:29
Today I encountered the same case as majority of you. So Barry is a Germany guy living in Taiwan. He mentioned that he is a business men who is into jewelry, which he inherited from his mum. We chitchat for 3,4 days and the next day he mentioned that he is going to Cambodia for a business trip. But before that he would like to drop by Singapore to visit and spend 3 days with me. I was quite happy and excited that for the very first time, someone is making an effort to visit me from far. I even cancelled my working shift for the next 3 days to accompany him during his stay. On the night before his flight, he sent me his travel itinerary and hotel booking. I reviewed it and was puzzled why he cropped it. I asked myself “how would I know which hotel is he staying at to book cab and etc”. Moving on, the next morning I was waiting at the airport arrival hall to receive him as per his flight details that he provided was that he would be stopping over at KLIA airport followed by taking another flight to Singapore which is estimated that he would arrived in KLIA by 4am followed by 8.20am to Singapore. At 8.50am, he suddenly texted me saying this “He got detained at KLIA for not declaring cash of over 10k which he wasn’t aware of, and is required to pay a penalty of 5000MYR”. Behind that message, he somewhat blame me for not informing him by saying “You would have told me earlier than foreigners are not allowed to bring more than 10k USD, I have been travelling to so many different countries without issues except this time round in Asia”. In my mind I was thinking, isn’t Taiwan part of Asia? I even went to check the Taiwanese regulation if there is a limit amount of money they have to declare before bringing out. It’s also stated as 10k. And the funny part is, since he is detained, how did he even have the time to get a Malaysia SIM number to text me? He then beg me to help him and would repay me with interest. As a student, this amount is consider a large sum to me. So I was hesitating if I should help him or not. So I asked him how do I make the payment for the penalty? He said he would send me an account shortly. This is the account that he sent me:


I was still hesitating and told him I would need 30 minutes to make the transfer. I went back to review the flight and hotel booking details. I called up the booking agent hotline and input the booking ID, but was told that it’s not valid. Directly at the crop of point, I can somewhat see the booking date. I counted the month which was spelled out in letter. December supposed to have 8 letters, but when I count the crop of part, there was only 7. I try to match the letters and found it it actually spells out October which was way off from today’s date December 16.

Shortly after, I decided to call the bank ”Maybank” to seek for help and clarification. The staff told me most likely this is a scam. I was so devastated after hearing that. So I decided to text Barry saying that I have “Transferred” the funds. Few seconds later he called me and requested me to call him back. I was thinking why is he always requesting me to call him when we can actually just talk since we are on the call. I then realised this may be on way to save international call fee. 

I almost fell for it. So do be careful. Oh by the way, I forgot to mention that when he called me, I can somewhat tell he didn’t sound like a German or Taiwanese. More of a Nigeria person. 
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