Package Scam: Parcel on hold by Custom through Global Logistic Express Courier Service

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asked on Feb 2, 2013 at 02:31
edited on Apr 1, 2016 at 01:11
To Malaysian Government:

Good day! I am sending you this email so you'll be aware of what's happening around you. There are people doing this dirty job on the web. Please, kindly take a minute to study below the email and do the necessary action on your part to stop them. And to save other people lives and money. Thanks.

Hi Dear,

I could guess you are doing absolutely great today; I am so glad that we are moving ahead to know each other, As To know if we can find the chemistry between us then we can decide.

One thing I am sure, after so long...I feel Oh God, I am not the only one who appreciates genuine thing in a relationship, no matter what form of relationship it is.. I am a person who gives everything to my loved ones, being with them in any situations, and will protect them like how I do for myself. To maintain this thing, I prefer to have small circle of friends who really deserves to get my friendship.

One thing I would like to seek from you is HONEST, I want us to be honest to each other in everything we do, of course you would agree with me that honest is the key to a good and lasting relationship, without truth we cannot move forward. I believe in co-operate existence in my relationship which I believe is the best for a matured relationship. I believe love to be the power that can bring two together from a far or near and I hope you will get hold of this point as I do too.

So now, how are the people in your country? It has been a long time I have interest to invest out from my country such as to buy house and some other things! I have to stop here hoping to hear from you soon. Take your time and write me, I will be highly honored to read your massages and thats will be my pleasure if you can send some pictures to my mail box.


My Dearest Selam,

I really appreciate your interest in our welfare and your time to write me, my regard to your family all, However, I love to read your mail and found meaning in it, I felt honored having you in my life and my instinct tells me you are that special one that could bring memories to me.

Relationship is all about understanding in every aspect of life which is acceptable in human society. I'm trilled about you and your personality. In my heart, I truly love to build a good relationship that could shape our future life and will show all cares to you.

Darling I hope your family members are not gonna be hurt hearing that you are gonna be with a foreigner soon. I only dreaming of a very simple dream to find somebody who will love me as the way I do.... well you never can tell what the future holds for us ... OK? but I promise to make your life happier if you allow me to see true and sincere affection without any feeling of presence ...than I will respect and help you OK?

I will be happy if you provide me your contact cell phone number for easy communication. +447937414528, or you give me a quick message on my private line +447933941356 I send you my pictures as you care, thanks for yours they are nice.

Have your rest with this beautiful song.

I needs more attention and your effort to keep the ball rolling.

Have a pleasant day,


How are you and your family over there? I am doing just fine with my work,And sincerely hope that you are doing pretty good,thanks for the beautiful pictures they are nice.

I came to drop few lines and to know more about your life circle. I am deeply seeking Companionship of you since the day you came into my life, And I can't wait to meet you soon. I can't wait to share that harmony and Love with you. love heals everything. Love is all there is. Love is the Energy of the Soul, therefore when I seek of it, I do with all my heart fully honest about it... I don't mind having friendship with people as long as they are honest and appreciate the true meaning of friendship most of the notes I got from guys out there, they were looking for fun and sex... I am looking for a woman who need a true friend and could share opinions and problems, I could feel your honesty that was why I replied and gave you all attention.

Each day I pray to the Universe to find us where he know we need to be. Beside Prayers, I align my Personality with my Soul above, forward to becoming a being of the light fully. Humbleness, forgiveness, clarity and Love the gifts of the spirit, Lets take root and bloom and draw to ourselves the Universe, the greatest gifts- human with open hearts towards one another.

I understand that there is a huge distance in between us in terms of location, time etc. However, I hope with time we can get to be together. I look at it this way,even if for what ever reasons things/situation don't favour either one of us, at least friendship will remain... I hope.

I have to go for now,

With Love...?

My Dear,

Thanks for your kind attention and your time to write me, I called my Mum yesterday, and she wish to see you as soon as possible. Considering your wish in meeting me here. I am making a proper arrangement to visit you very soon in your Country, I can't stay without things of you. It is very important for me to express to you how much you really mean to me. I wish I could do this in person, But since we are physically separated by miles of emptiness, this expression must come in the form of letters such as this, I told you about my previous marriage life in the first email i sent to you may be you didn't read it, try to read it you will know about my previous life.

I have a contract coming up but I didn't know how soon that will be, please don't feel so lonely here for not writing to you all day. I know it is difficult for you, as it is for me, to be separated for so long. Life seems to be full of trials of this type which test our inner strength, and more importantly, our devotion and love for one another.

After all, it is said that "True Love" is boundless and immeasurable and overcomes all forms of adversity. In truth, if it is genuine, it will grow stronger with each assault upon its existence. The longer I am away from you, the greater is my yearning to be with you. I cherish any thought of you, Price any memory of you that rises from the depths of my mind, and live for the day when our physical separation will no longer be. Until that moment arrives, Please keep well and take good care of your self.

With Love,

Please let me know when you receive the parcel

My Dearest Selam,

How are you today? I am happy having you around me here and I am hoping as well that our meeting is going to get a great achievement in our lives. I have confirmed my flight but found it hard to write you, please I will check your mail in California as soon as I am done with my trip to US, please have this as a token till we meet.
I have sent the parcel containing a flower pack, Hp Laptop, 4GX apple phone, wrist watch with the with the sum ( Amount of cash in Dollars ) Honey I don't want to mention the amount in the package because I don't want my company to know the exact amount sealed in the pack.

I can't imagine how hard you could be working just alone to make a better life. Just accept this as a gift.

You have to use this question (hello) and answer (hi) for the collection of the parcel from the agent that will deliver the parcel and this are the information I got from them.

From my inquiry the pack will arrive to its destination 4 to 5 days time. Here is the company name and website.
Company Name:Global Logistic Express courier Service.
Company website:
Tracking number:Medium/SECS/HZ4390197857

You can go to the company website and track it so that you will know when the gift will arrive your country. Please darling take good care of yourself for me and don't forget to let me know as soon as you receive the package. I downloaded the picture of my family in the laptop so that you will see some of my relatives and my family. I will be here in California for two weeks or more depending the cap of the Sea, Kindly use some money from there for my hotel reservation and please never fall in love to another man, I have to stop here.


The management have spoken with your husbands about your inability to come up with the required amount about your parcel that you must come up with 50% of the charges before any thing can be done because of your husbands situation on the sea. You have to make this urgent because we will confiscate the parcel and you have to come down to Malaysia for the clearance if the payment is not made.

This is because the parcel is not now in our custody,That is in Custom Custody and what so ever that happens is let for both the sender and the receiver. We can not clear the parcel from the custom to send to the receiver without the clearance charges.

If you need the payment information, kindly ask us so that we can send it to you immediately but have it in mind that we can not send any parcel back to London if it is not cleared.

Miss Zarina/Accountant/Manager,Mr Idris Kazman,

Hello Sweet Darling,

How was your day? I just wish to let you know that I arrived California successfully, anytime from now I will be moving out of the city and go to my work place and may not have access to the Internet steady. The chopper will be coming to take me here in not less than 5 hours from now. Please you can always call my cell phone as I have ordered them to roam my line for me. I did so that you can always get in touch with me. I am planning to visit you as soon as the contract is over. I can't wait to see my love. I love you so much and will always and for ever do, cherish and adore you. Honey I can't stop think about you. I will book my flight as soon as possible to meet with you so we can spend a little time together. Take care of yourself till we meet.

With love from,

All these person play game with me...... but I can't send money!

No.68 Jalan SS11/5, 62500 Subang Jaya,Selangor Darul Ehsan,Malaysia.
Tel: +601116683279


Delivery Address: kolfe keranyo kifle ketema Wereda 01 #2338 Ethiopia
Order Number: SEC-10-204 (MALAYSIA).
Tracking Number: HZ4390197857

Attn:Miss Felekech Yeshaw Ali

With reference to the delivery of your package, I wish to bring to your notice that your package has been placed on hold by the Custom Authority for some reasons which happened to violate the shipping policies. as the goods were brought on transit point Malaysia, at the transit check point, the Custom Authority detected that currency were
included in your parcel.

Thereby, certain commissions must be paid as a duty via us which is for the immediate clearance of your package .For the main time refer on the A"status" of your package during tracking, this is in accordance to the mode of operations in the Courier sector for financial delivery. We have already taken order number for this package from the Authority. PLEASE YOU HAVE TO GIVE US ANOTHER MEANS OF SENDING THE MONEY TO REACH YOU BECAUSE THE PARCEL MIGHT HAVE PROBLEM ON ANOTHER STOP OVER FOR CHECKING BEFORE IT GETS TO YOUR COUNTRY, WE CAN SEND THE MONEY BY BANKING IN OR WESTERN UNION TRANSFER WITH YOUR INFORMATION, NOT BY PARCEL DELIVERY.

Outstanding Charges:
Administrative: $600
Clearance: $400
A total of $1000 (One Thousand United State Dollars Only) has been charge. In acknowledgement to this email, account details shall be provided to you for the payment as stated above for the release of your package. Thank you, as i hope i have made myself clear to you by this notice as directed by the management. Thank you for using GLOBAL LOGISTIC EXPRESS COURIER SERVICE for your delivery packages and for your business needs.

Present your order number when calling so that we can honor your calls, please note that we don't accept credit card anymore, We are glad to be at your service.

Name:Afrah Zarina
Address: No 1 Jalan Menara Gading 1,Taman Connaught 56000 Kuala Lumpur,Malaysia.

Further to our correspondence. To expedite the process of releasing your package please go to post office and make the payment through Western Union Money Transfer with the name and information appear below due to time frame so that your parcel will be delivered to you as soon as possible.

PAY TO BELOW INFORMATION AMOUNT $1000 United State dollars Only.

Immediately after payment is done, please we shall need you to provide us the information of payment that will be given to you by WESTERN UNION MONEY TRANSFER:
1. Name of the person that Deposited the money in Western Union:
(first name and last name)
2. Address:
3. Amount sent:
4. MTCN Number:

Conclusion: As soon as we receive confirmation and evidence of payment of the charges, we will dispatch your parcel immediately within few hours to your designated address. Yellow tag will be placed on your parcel so no arm of Government will stop your parcel again, your parcel will be delivered to you successful and in good condition. I
also wish to let you know that your parcel is still very much OK. The expected time of delivery will be sent to you after confirming your payment.

For more enquirers:
You have to pay this charges ($1000.00)
Administrative: $600
Clearance: $500

We are glad to be of service to you.
Best Regards.
Miss Zarina /MD Mrs Farah
South East Asia Regional Co-coordinator

01 Feb, 2013 20:41:14


I received a call from the company which made me to call them back, The company told me that the Custom Authority detected the money I put for you inside the parcel that we must pay for the clearance charges. I asked them to charge my credit card so that they can be able to settle the fee required and send the parcel to you immediately, but their Operational Manager in Malaysia told me that they don't accept credit card for payment, and where I am now, I don't have access to any banking transaction, am 75 miles inside the ocean for my offshore work, Otherwise I could have remit the charges for them.

After series of telephone conversation with the manager, he told me that we have to make the payment urgently so that the parcel will be delivered to you at once. I just want to make you have a memorable feelings in your heart about meeting me and knowing me that was the reason I put the money for you and also for my hotel when I come over to meet you.

So Please contact the company now and send to them the required charges so that you will receive the parcel.
with care,
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answered on Feb 2, 2013 at 02:31
edited Apr 1, 2016 at 01:10


global logistic express


The management have spoken with your husbands about your inability to come up with the required amount about your parcel that you must come up with 50% of the charges before any thing can be done because of your husbands situation on the sea. You have to make this urgent because we will confiscate the parcel and you have to come down to Malaysia for the clearance if the payment is not made.

This is because the parcel is not now in our custody, That is in Custom Custody and what so ever that happens is let for both the sender and the receiver. We can not clear the parcel from the custom to send to the receiver without the clearance charges.

If you need the payment information, kindly ask us so that we can send it to you immediately but have it in mind that we can not send any parcel back to London if it is not cleared.

Miss Zarina/Accountant/Manager, Mr Idris Kazman,

My heart,

Honey please I know you really love me,but you have to contact the company to clear that parcel,honey please do this for the seek of our love. Don't let those things to be conceal in their warehouse , the money I put they was for some of your daily activities and my hotel reservation, car for me to rent and order things when I come to meet you after my contract, Honey am inside SEA working and I don't have access to any bank order wise I could have pay them for their charge, I pleaded with them to charge my credit card, but the manager told me that is against their rules and regulation, Honey i want you to pay them their charge, and let them deliver that parcel to you soonest,as soon as you receive the parcel let me know, I will phone to you when and am less busy OK.

My happiness is for you,

This person Arnold and the deliver service Global Express play game with me but I didn't send any money. I am learning more about meeting people on the Internet.
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answered on May 31, 2013 at 01:22
edited Apr 1, 2016 at 00:08
I encountered also the same case for that matter. Do you have photo of that guy?

He send me exactly the same message and asked me to pay USD$750.00 for the same courier, for the reason that the parcel was on hold by the Customs of Malaysia.

This is very alarming.
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answered on Dec 13, 2014 at 22:27
edited Apr 1, 2016 at 00:07
I helped you by calling the number given. They gave a false tracking number. They also asked for my money, about RM2150 for my parcel to be released. They have been using this number since for their parcel scam. The person I've spoken to on that number can't speak any Malay language. He asked me to pay to:

Maybank account *111252047434*
Name: Ng Soi Geok
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answered on Oct 20, 2015 at 17:37
edited Apr 1, 2016 at 00:26
I am facing the same problem too whereby this guy known as Mohd (living in UK, working as engineer there, been studying in Edinburgh University, living in Edinburgh, Scotland and parents living in London) eventually wanted to be friend with me.

He's been texting me for a week, telling me that he likes me and all of sudden he said he wants my house address together with contact number. I asked him why. He replied that he already bought a lovely set of white gold (earrings, bangles, necklace, 2 set of yellow gold and rose flower, chocolates, perfumes, wrist watch Pierre Cardin (2 pieces), 2 ladies handbags (Louise Vuitton) and have a brown envelope inside one of the handbag with sum amount of money (about 10K Dollar) for me to use to spend it on buying cloth and shoes in Malaysia.

He claimed that he already paid for the international charges. I only need to pay some local charges in order to get the parcel direct to home which I feel that it's a bit ridiculous therefore I gave my friend's address. He said that he already send it to me by yesterday and should be reach Malaysia by today.

For someone who barely know each other and just contact via messenger only, can you simply give so many expensive items plus large amount of MONEY to your online chatting friend? Only insane people will do that. Some more, he's been staying in UK, why want to give me money in Dollar? Why not in Pound?

This morning, I received a call from this number 0143686520 asking me to bank in RM1850 to this bank account under name of Zulkify Bin Mohd Yusof-RHB bank because according to the caller, Edi, the Malaysia courier branch of this Global company is only available in Sabah; not KLIA/KL/JB (which makes me curious because as far as I know, all courier are directed to KLIA first since KL in the capital of main courier transportation or Borneo - if any of the receiver stay there and the charges will be extra). And the caller doesn't even know how to speak English but she spoke in Sabah dialect! Which makes me more curious because as far as I know that all courier company must be able to speak fluent English.

And why the company doesn't have their own account number? Why use somebody account? I asked her why the parcel were delivered to Sabah and she replied that their company are taking direct courier from UK to Sabah. I asked her the address of the company and she said she will call back later. Won't it be suspicious for the person who have been working to the company doesn't even know the company address. She called back later and told me Jalan Pintar, Penampang, Sabah.

I asked her why I couldn't find the company in Internet, she replied that it's expensive to advertise the company in the internet! Guilty again. It's not logic for a company who has been dealing with UK unable to advertise their company on the internet.

I've asked my sister who stayed in Sabah and she said there's no company by the name Global there. I text this guy, Mohd and complaint about the company asked me to pay the money but he did not reply. I try to call him by the number that he gave me yesterday (+447513635427) so many times but it shows on the screen 'call failed'!

I text him via Facebook messenger and told him that my dad is holding my card and I can't pay for it. If I have to loose the parcel, I'll abandon it for the sake of listening to my dad since my dad does not allow me to take the money. I told him to pay first and I'll pay back to him later since nowadays, every business can be deal through internet within few seconds, therefore, for someone who claimed that he's wealthy, if he really wanted to give me those gift, can't he settle everything for me?

5 minutes later, I received a call from "No ID". He claimed that he's Mohd but he didn't sound like somebody who has been living in UK for 18 years! He speaks in broken and crap English. Doesn't sound like educated people. Even from the text also I can judge that this person is lying to me. The grammar, past tense, present all upside down. Yet, for somebody who already migrate to UK for more than 18 years, doesn't he know how to type proper message and speak Brits English very well? He scolded me for nothing. I cuts the line. Fortunately, I've read the complaint regarding same issue in here just now when I was googling about this company which is exactly and similar to my story. Lucky I did not bank in the money. Though it's not much, but money is money. It's still valued and it's not easy to earn.
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answered on Oct 20, 2015 at 18:31
edited Apr 1, 2016 at 00:12
Mine also same story. I just post it on the forum.

This fellow (claimed to be Mohd Faizal) have been chatting with me for a week. He wants to give me a parcel similar as above story and gave me this number +447513635427 but "call failed" will appear on the screen once I dialed. Whereas this number, 0143686520 claimed to be Global Courier, the person can't even speak English; spoken in Sabah dialect. He asked me to bank in RM1850 to a personal bank account under 'Zulkify Bin Mohd Yusoff', RHB Bank account number 10701900765301 in order for me to get the parcel delivered direct to the receiver address. Weird right? A courier company does not have an account?

Nowadays, people will do nonsense things just for the sake of money. Luckily and fortunately, I've read the above complaint when I was googling the company on the internet.
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answered on Aug 26, 2016 at 17:42
edited May 8, 2017 at 03:34
Where can we sue these people? How is it possible to continue scamming people and they are not being punished. If anyone knows where I can put a claim, let me know please. I'm from Mexico and I was contacted through a social network by a person named Mark Austin using the same story above in his emails. Please help!
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answered on Apr 29, 2017 at 13:34
edited May 8, 2017 at 03:45
I also have the same story...

Just got to know a guy from Facebook name Mathew Cheng a pilot and request my personal phone number... Then added me as friend in WhatsApp... started chatting with sweet words... only 3 days he suddenly said 'Darling how are you doing and how is everyone in your family? Darling am in Canada now, I did some shopping for myself and I bought you few things, I wanted to make it as a surprise to you but I don't have your details to send them across to you by courier service that's why am telling you so that you will send me your address okay. Take care and hope to hear from you soon.'

After providing the details... Then he replied 'Dear I just got time to send you the details, it has been posted. Dear, the things that I sent to you are ladies bags and jewelries, wrist watches and iPhone. Dear, I know you will be surprised for what I have done for you, I want you to know that your friendship is important to me. You are such a nice lady, and you deserve more than this. I kept a brown envelope inside, open it and there you will find USD25,000 is for you to tidy up yourself and your family. The courier company told me that the receiver have to pay for the clearance when they arrive in your country before they can deliver it to you, that is why I also kept the money for you in the package in case you spend any money to clear the package. I want you to also take 10% of the money and donate to any less privileged  Organization in your country and take the rest to assist your self.

After 24 hours... then this happens...

[28/04, 10:30 am] Mathew Cheng: Dear the courier company just called me now that my parcel has arrived in your country. Have you received my parcel?
(The courier service called me asking to pay RM3000.00 from this number 011-16910944 saying they are in Cargo Sepang... No details can be provided unless the money is ready....)
[28/04, 10:33 am] Mathew Cheng: Dear please fellow there instructions and make the payment for them so they can deliver my parcel to you today okay.
[28/04, 10:37 am] Mathew Cheng: Dear go now and make the payment for them so that they can deliver my parcel to you today okay.
[28/04, 1:28 pm] Mathew Cheng: Have you made the payment to them?
[28/04, 1:44 pm] Mathew Cheng: Their name is global express.
[28/04, 5:11 pm] Mathew Cheng: MOHD SOLLEH BIN AHSA  22301002877 HONG LEONG 
(So I asked why is it to bank in money to a personal account? He just said, I don't know they have just sent me this and you just follow)

Is there anything to be done with this?
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answered on Apr 30, 2017 at 06:19
edited May 8, 2017 at 03:46
Is there anything to be done with this?
What do you want to do?

Pay and be scammed.. that's all
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answered on Jul 4, 2017 at 19:25
edited Aug 2, 2017 at 04:42
I arrived at this site because I have been searching for any possible package scam connected to East West Global Delivery and Logistic Services.

My co-worker was added by one "Henrik Morrison" on Facebook. They have been communicating for some time now until he informed her that he will be sending a package containing two iPhones 7, black and golden color, One black HP window 7 Laptop, One White color note pad. He was able to give her a "Tracking Number" and a website ( where she can track the shipment of the package. It was supposed to arrive last June 30, 2017. Then she received a text message from a "Custom officer" from Ninoy Aquino International Airport (NAIA), Manila, Philippines that the package is with the Custom Officer and that she has to pay Php7500 for the "Clearance" of the package. She confided to me because she was hesitant to give out a large amount. When I tried to check the conversations she had with the "Custom Officer", I started to doubt of her identity because she was using her personal number which I think is very inappropriate. She cannot even speak straight English cannot spell correctly.

My co-worker said "Henrik" has been contacting her through Messenger asking her why she did not claim the package. She also tried to send a message to the said courier via e-mail asking them why the package was not yet delivered. According to the received e-mail, "The agent is complaining that you refused to clear your parcel from customs... Please do comply with them as to facilitate the delivery of your package okay". 

My co-worker is very confused right now since she is also thinking about sending the agency the money to get the package because "Henrik" has been asking her to settle everything.

What should she do?
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answered on Jul 26, 2017 at 19:20
edited Aug 2, 2017 at 04:48
How to answer back to them and stop all the drama? Please advise this is totally annoying. Felt like vomiting as I'm chatting with him for a week.
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