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Scams On Parcels Being Detained By Malaysia Customs

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asked on Jun 24, 2011 at 02:17
by   Royal Malaysian Customs
edited on Jul 20, 2016 at 21:40
 
www.customs.gov.my/index.php/en/component/content/article/149-scams-on-parcels-being-detained-by

(Official Malaysian Customs Government website, please verify)

Scams On Parcels Being Detained By Malaysia Customs

Wednesday, 22 July 2009 16:10

Dear Valued Customers,

Please do not respond to any emails, websites or notices from parties claiming that your goods / parcels have been held by the Malaysian Customs and therefore certain payment has to be made to them in order for the goods to be released by us. Some of these parties have also created false Customs documents to trick innocent victims and lure them into their traps. It is a scam by unscrupulous parties and responding to these people may lead to monetary losses on your part. Please be informed that we will NEVER require you to make payments (of tax) through third parties. Payments can ONLY be made by the importer at our payment counters located in every Customs stations, collected by a proper officer of Customs. For more information, please contact 603-88822414 / 413 or E-Complaint

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Royal Malaysian Customs
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answered on Jun 24, 2011 at 03:11
by   Appreciate
edited Jul 20, 2016 at 21:44
 
Thank you for this important message. As I believed that Malaysian Government has been taking stringent action on those scammers. I had saw one of the postings by the "ozwor people" asking us to deposit the money into the account in which concern being posted by Zaman on "Parcel delivery on hold at custom". Why is it so? He might be one of them, I believed.

By the way, we should publicized nation wide these people who claimed to be from UK and used all kind of ways to send love mails, parcels and using the courier agent to communicate with Malaysian to ask for payments.
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answered on Jul 8, 2013 at 03:21
by   the victim
edited Jul 20, 2016 at 21:55
 
It was too late for me to read this topic, I just realised I've been cheated by an internet love scammer.

First he messaged me and told me he finally found me... he wants a true love... blah blah blah... then he mentioned he has nobody since he lost his partner 2 years ago in an aircraft accident, since then until he found me.

After few times communicating with him over the emails, he said he wants to show me his love and send me some gifts. I thought that is just a normal gift so I gave him my address. Just after that he dropped me an email and said he sent me a luxury Rolex wrist watch, Apple laptop, iPad, iPhone, diamond jewelry set... just to show how much he loves me.

After a while, he said he put a lot of cash in the box with security code and send it to me with all those gifts, he asked me not to tell anyone because he doesn't want anyone to find out. I was so scared because I think this is very serious if the immigration finds out and I don't want to get into trouble with this.

After few days, a Malay woman called from Malaysia using Malaysia handphone number +60178738907 and inform me that the parcel has arrived in Malaysia but because of the items listed (laptop, iPad, iPhone.... ), I need to pay tax for all those things. So she asked me to bank in USD2,470 to a Public Bank account, the owner name is SARAWAN KUIR. So I didn't suspect at all because that guy has told me I have to pay the tax for those gifts, so I just bank in the money to the company.

The next day, she called me again and says because of the luxury gifts, I have to pay another USD3,700 for the insurance otherwise they cannot deliver it to me, this is their company policy, again I was so stressed because this is a huge amount of money for me. However I managed to collect the money and bank in to her. I thought this is the end.

After few days, she called me again and says that when they are scanning this parcel they found a lot of cash inside the box, and her company is allowed to send cash, they don't do this kind of service, otherwise they will lost their license. She says this is a serious problem, the only way I can do is pay USD7,070 to get a certificate from the Australia head office to show that the sender doesn't have any crime record and to proof that the money in the parcel is not from any illegal activities. I called that guy and he said "Oh no" let me call to the head office in Australia, then he called back to me and said this is the only way, and he begged me to help him to pay and in the end I can get all my money back from the cash in the parcel. I was freak out but of course I was so scare because the parcel is send to my address and my name, so I collected and borrowed money from my friends and family to gather USD7,070 and bank in to the company. I think this is the end of this case. 

BUT after few days, the Malay girl called me and said she already received the certificate from the head office and now they are processing to deliver the parcel to me. But after few hours she called back and says, the Department of Finance Malaysia doesn't want to issue the certificate to deliver the parcel because of the cash inside, and the only was to release the parcel is to pay a fine of USD22,000. I was totally lost when I heard it, and of course I called back to that guy and told him what is happening here. Then he sound so nervous but this time he asked me not to give any money to them. (I think because he knows that I don't have any money to give). Then he says he will come over to solve this problem.

But after 2 days waiting, on the day he supposed to arrive here, he called me and told me he get blocked at the airport because the courier company sue him of sending cash to Malaysia, and the policeman took all his money and now he got no money there. He tried to ask me for help him overcome the problems there because he is trapped... however I told him I couldn't help him anymore because I don't have any money left. Then he said he will talk to his lawyer and get back to me..... But I didn't hear from him after that.

Below is the last emails he send to me:

Hi Honey,

How are you gorgeous? I believe you had a good day, I'm truly sorry for my late reply to you my love. I have been very busy here getting ready for my trip to your country Singapore like I wrote you on my previous email, I'm so sorry to inform you that I won't be able to make it like I told you earlier because I have urgent business trip  to attend in Falkland. my family Textile Company plan to expand our Textile Company to some parts of Europe and I'm The one appointed to embark on this trip.

I won't make it anymore until I finalize all in Falkland United Kingdom and then I will fly straight from Falkland to Singapore, I hope that's OK with you my love please bare with me I still remember you here. I always have you here in my heart and no each minute that passes by here without the thought of you in my head.

Honey I told you earlier that I bought so many gifts which I was suppose to visit you with, since I will flying from Falkland I think it's better you send me your address enable me use courier service to deliver the gifts to your door step. Honey I can't travel to Falkland with all the gifts and later fly from Falkland with all the gifts to Singapore. I believe it will save me some stress if I use courier to send it to you and once I'm done in Falkland I will visit you from Falkland.

I will be leaving to Falkland by this weekend so my love send me your address as soon as possible where you want the courier company to deliver your gifts I bought a lot of gifts that I know you will like please I don't intend buying your love with gifts. I'm only showing how special I feel about you, so open your heart and receive this little token from me as a symbol of my true love for you, I will stop here my love until I hear from you have a lovely weekend.
The last email :

Hi Love,

You have given me the chance to love again. My heart fills with joy whenever I remember having You. I can't wait to be in your arms and show you how it feels to be in true love. I feel it here deep in my heart and I'm willing to do all it' takes to show my unconditional love to you. Honey I will wait and always wait until that precious day that I will meet you.

Here is the tracking of the gift I sent you.
www.fideltyservices.weebly.com/track684.html
Password:trackq447qy

Gorgeous, now you will be able to track this parcel to know the exact time it arrives Singapore okay, I includes so many wonderful Gifts just to show how special and how cherish you are to me.

Luxury Rolex wrist watch, Valentino suits, Apple laptop
Apple iPad, iPhone5 and Clive Imperial Majesty Perfume
One Birkin Hermes bag and Diamond jewelry set.

Kindly accept this little token to show my love to you. I do not intend buying your love with gifts, I'm only showing my true feelings towards you and those gifts are symbol of my true friendship. I will fly straight to Singapore immediately  I'm done in Falkland.

I love you heaps.
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answered on Jul 30, 2013 at 19:00
by   felicity
edited Jul 20, 2016 at 21:58
 
OMG!!! I had been cheated in the same way too but not so much because I insist on the custom document and they can't provide so I just ignore them.

At first they asked money for the transportation from office in Kedah to Kuala Lumpur so I paid about RM2000 to be bank in into MARIA BOLEN LUCAS, her phone number 0162240096 and another number of her assistant, Tiqa 0176589014 and another Malay guy orang Kedah known as Adam Husin 0164530135.

The master of this scam known as Dr Festus Clinton mobile number +918587001408
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answered on Sep 4, 2013 at 19:38
by   almostvictim
edited Jul 20, 2016 at 22:16
 
OMG! Thank you, thank you so much uncle Google, nearly got cheated by these bastards! Found this page after they asked me to pay RM6,000 tax for the gifts, yup, exactly the same love messages... LOL! I actually got blackmailed by this Malay lady name Nor, who is 'working' in this parcel company, told me that she doesn't know the contents inside the gifts box, and ask me what if it contain drugs inside, then I will be questioned by the police on the next day, I told her the content is actually some Apple products, if she would like to have it, I can just give all to her, she got furious and hung up the phone.

The love messages:
Hi Love,

You have given me the chance to love again. My heart fills with joy whenever I remember having You. I can't wait to be in your arms and show you how it feels to be in true love. I feel it here deep in my heart and I'm willing to do all it takes to show my unconditional love to you. Honey I will wait and always wait until that precious day that I will meet you.

Here is the tracking of the gift I sent you.
www.fideltyservices.weebly.com/track3122.html

Now you Will be able to track the parcel to know the exact time it will be arriving Malaysia your country.

The list of gifts I sent you.

Luxury Rolex wrist watch, Valentino suits, Apple laptop
Apple iPad, iPhone5 and Clive Imperial Majesty Perfume
One Birkin Hermes bag, Diamond jewelry set and some of my personal belonging.

Kindly accept this little token to show my love to you. I do not intend buying your love with gifts, I'm only showing my true feelings towards you and those gifts are symbol of my true love.I will fly straight to Malaysia immediately  I'm done in Falkland.

I love you heaps.
Melvin..
So just a reminder to you all, please be careful..

P.S. Falkland and iPhone5, LMAO, why don't they change the content?
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answered on Sep 27, 2013 at 21:11
by   Ezra
edited Jul 20, 2016 at 22:22
 
Thanks God, I found this website. At first, I was skeptical about the courier website. That's so fishy about it especially there is no contact number and the copyright still 2011. That's why I tried to Google it and found this website.

I also got the same love letter from bastard UK scammer! His name is Henry Steve Jones. His phone number +44 7563 398114.

Careful guys, their try to make fool of us especially Malaysian.

The story he told me almost the same with one of the letter someone received here. Here is the last message he sent me via Whatsapp then he got caught then he absolutely flip and furious... LMFAO!

Honey I have sent the package and the items inside include Apple laptop, 2 set of Rolex watches, Hugo perfume, fitted wears and 7000pounds inside an envelop. Take 2000pounds for you so you can prepare anything you wish before my arrival there honey and the 5000pounds you keep it in the bank for me till my arrival there. You can track the package with the link:
fideltyservices.weebly.com/401/login.php?redirect=/track6082.html

Track the link to confirm the location of the package honey.
Here is another person from England too trying to scam me. His name is Wilson Felix (Mark). His phone number +447511706642 &  +447937432361. Beware of these guys!
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answered on Nov 7, 2013 at 19:39
by   Mystro
edited Jul 20, 2016 at 22:26
 
This is a legitimate company name that they use but it is after all still a scam.

CTS COURIER/ LOGISTIC DELIVERY SOLUTIONS LTD
Asia Zonal Office
No. 148, Jln Persiaran Jubli Emas,
01000 Kangar, Perlis,
Malaysia.

Tel: +60169088719

Email: tdsasia@transnet.ofshoregp.com

Attention: Mr.Nigel P Smith

My name is Mr. Khalid Mark, the deputized official of the CTS Delivery Solutions Asia Zone. However I am here to notify you that the courier package addressed by Dr. Angela F Thomas from the United Kingdom to the aforementioned name in Australia has been withheld on its transit at Kuala Lumpur International Airport (KLIA), Malaysia by the Malaysia Customs. According to the Malaysia Customs, during their normal rummaging on all the packages on transits through their Country, it was discovered that the sender of the parcel paid only airfreight fee for the parcel but he or she did not pay for the due tax fee on the parcel’s items from the point of origin while the quantity / nature of the parcel’s contents / electronic items in the parcel are not duty free items thereby the concern parcel has been withheld by them.

Through this process, the Malaysia Custom has imposed some levies of penalty fee on the package in the sum of $570 USD (an equivalent amount of approximately RM1,754.93 Malaysia Ringgits) that must be paid to them within 48hours as the Penalty fees make up for the evasion of tax fee by the sender on the parcel’s items, before the package can be released on its transits for the onward delivery to your designated address in your Country without which the parcel shall be confiscated by the Malaysia Customs after the expiration of the 48 hours ultimatum given by them. Hence the said penalty fee need to be promptly advanced to the Malaysia Customs within 48 hours in order to prevent the parcel from being confiscated by the Malaysia Customs Authority.

Meanwhile we have tried to reach the sender of the parcel through her phone but she did not answer her call while she did not also respond to our SMS notification that will sent to her phone, thus we also contacted her office number so as to see if we can get in touch with her through her office line but we are told that she is not available for now as she has since left to the offshore where she can hardly be reached. So in view of the fact that this matter required urgent attention of either the sender or the receiver of the parcel, hence it is imperative for us to notify the receiver of the parcel regarding the status of the parcel for it is a very serious matter that needed urgent attention to be sorted out so as to avoid any further unwarranted situation towards the parcel again.

Besides this matter cannot be handled by our UK office again as this incident is already out of Europe Continent, rather it can only be handled by the Zonal office here in Asia, hence you are hereby advised to urgently get back to us so as to find urgent solution to the aforementioned issue. Meanwhile the Malaysia Customs made us understood that once the requested penalty fee is being paid to them, they will issue the receipt of International Tariff Fees and stipulate it to the parcel in order to free the parcel from being subject to any duty or tax fee again upon its arrival to your Country.

So you can call me, send SMS or email me through any of the above contact information for the prompt arrangement on how the said penalty fee imposed by the Malaysia Customs can be paid to them to facilitate the prompt release of the parcel for the onward delivery to your designated address before the expiration of the given ultimatum of 48 hours..

Awaiting your urgent response.

Best regards,
Mr. Khalid Mark

For: CTS Courier/Logistic Delivery Solutions Asia Zone, Malaysia.

--
CTS Courier Service Center, Asia.
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answered on Nov 15, 2013 at 17:47
by   Jason H
edited Jul 20, 2016 at 22:30
 
Many thanks to you, by avoiding such immoral scam for me in time. Hereby I am making the following mail's content in public:

发件人: CTS Courier Services Asia (tdsasia@transnet.ofshoregp.com)。
发送时间: 2013年11月15日 0:32:57
收件人: CTS COURIER/ LOGISTIC DELIVERY SOLUTIONS LTD

Asia Zonal Office
No. 148, Jln Persiaran Jubli Emas,
01000 Kangar, Perlis,
Malaysia.

Tel: +60169088719     

Attention:  Mr. Jason H

My name is Mr. Khalid Mark, the deputized official of the CTS Delivery Solutions Asia Zone. However I am here to notify you that the courier package addressed by Dr. Christine Meyer from the United Kingdom to the aforementioned name in China has been withheld on its transit at Kuala Lumpur International Airport (KLIA), Malaysia by the Malaysia Customs. According to the Malaysia Customs, during their normal rummaging on all the packages on transits through their Country, it was discovered that the sender of the parcel paid only airfreight fee for the parcel but he or she did not pay for the due tax fee on the parcel’s items from the point of origin while the quantity / nature of the parcel’s contents / electronic items in the parcel are not duty free items thereby the concern parcel has been withheld by them.

Through this process, the Malaysia Custom has imposed some levies of penalty fee on the package in the sum of $570 USD (an equivalent amount of approximately RM1,754.93 Malaysia Ringgits) that must be paid to them within 48hours as the Penalty fees make up for the evasion of tax fee by the sender on the parcel’s items, before the   package can be released on its transits for the onward delivery to your designated address in your Country without which the parcel shall be confiscated by the Malaysia Customs after the expiration of the 48 hours ultimatum given by them. Hence the said penalty fee need to be promptly advanced to the Malaysia Customs within 48 hours in order to prevent the parcel from being confiscated by the Malaysia Customs Authority.

Meanwhile we have tried to reach the sender of the parcel through her phone but she did not answer her call while she did not also respond to our SMS notification that will sent to her phone, thus we also contacted her office number so as to see if we can get in touch with her through her office line but we are told that she is not available for now as she has since left to the offshore where she can hardly be reached. So in view of the fact that this matter required urgent attention of either the sender or the receiver of the parcel, hence it is imperative for us to notify the receiver of the parcel regarding the status of the parcel for it is a very serious matter that needed urgent attention to be sorted out so as to avoid any further unwarranted situation towards the parcel again.

Besides this matter cannot be handled by our UK office again as this incident is already out of Europe Continent, rather it can only be handled by the Zonal office here in Asia, hence you are hereby advised to urgently get back to us so as to find urgent solution to the aforementioned issue. Meanwhile the Malaysia Customs made us understood that once the requested penalty fee is being paid to them, they will issue the receipt of International Tariff Fees and stipulate it to the parcel in order to free the parcel from being subject to any duty or tax fee again upon its arrival to your Country

So you can call me, send SMS or email me through any of the above contact information for the prompt arrangement on how the said penalty fee imposed by the Malaysia Customs can be paid to them to facilitate the prompt release of the parcel for the onward delivery to your designated address before the expiration of the given ultimatum of 48 hours..

Awaiting your urgent response.

Best regards,
Mr. Khalid Mark

For: CTS   Courier/Logistic Delivery Solutions Asia Zone, Malaysia.
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answered on Feb 7, 2014 at 06:20
by   Nancy
edited Jul 20, 2016 at 22:35
 
My girls, don't easily trust guys that you just talk on the internet or they call you, even you just meet few days like that. Never pay money to the Customs through any banks like those.

One more important thing more, if someone is being detained in the Kuala Lumpur airport, the immigration officer will lock all the stuff in the locker, even can't make a phone call, they won't let you bring anything in the detain room, even underwear to wear in few days. How can he call you then? Immigration office will also never ask you to pay for money right away. They just detain few days to 3 months for investigation. If anyone call and says he needs money to pay for fine. It totally a lie.
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answered on Nov 4, 2014 at 14:43
by   Jagen Manogran
edited Jul 20, 2016 at 22:39
 
First, thanks for this article.

It's also happen to me but I'm manage to escape form make payment.

I get to know this lady from online Matrimony website. As the story, she sent the love e-mails for few times.

Then she committed to come to Malaysia and suddenly sent a parcel to me. All the way I put suspicious on this but finally turn up I need to pay RM4,550 to release the parcel. 80% I'm doubtful but 20% I believe. You know how the talk? Till you believe. Today morning 4th Nov 2014, I just surf internet to check this company end-up I found the truth.

Here I leave the contacts for future reference. In case the same person contact others.

Name: Swetha Kumari
From: United Kingdom
Email: swethak763@gmail.com
Contact: +44 7937 465920 and +44 7783 690987 (WhatsApp)
Website: Bharat Matrimony

So careful and caution those contact from overseas that claiming love you.
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answered on Mar 24, 2015 at 14:31
by   The Fortunate One
edited Jul 20, 2016 at 22:41
 
@Jagen

Thanks a lot in sharing your experience as currently the same person with the details provided by yourself are pushing me to make the payment for the "non-existing" parcel but thank God that I have done my research about her and your sharing above confirms that this is a big time scam.

They have even created a fake courier website complete with tracking number checking features.

In fact, I have even spoke to this girl over the phone few times and in fact I do have her photos with me too (in which I'm sure that the photos are fake ones too).

This is a real eye opener for me and we should be really careful in getting to know people from any matrimonial website and now this girl's profile in Bharat Matrimony has been suspended.

Thanks for the sharing bro.
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