Deposit not returned after 1 month as per agreed

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asked on Jan 1, 2016 at 16:57
I need an advice on what actions can we do against our previous Main Tenant. We are expats and we leased a house. One of our housemate became the main tenant, who signed the agreement with the owner. Upon the expiration of the 1 year contract, me and my husband decided to move out. As per the conversation with the main tenant, we were suppose to give 1 month notice before we move out.

We let the main tenant know that we are moving out by the end of November by 3rd or 4th week of October, more than a month before we moved out. She also informed us through a message that she will give back the deposit (2 months) a month after we move out. Here's what happened after:

1. We were suppose to move out November 30th but the main tenant forced us to move out on the 29th.
2. She wanted us to change the wifi name over to her. She threatened that she will not give the deposit back unless we do it. Upon checking with the wifi company, we found out that she was the one who need to do it. We only need to provide an authorization letter and a filled up form. As a the new customer, she is the one who needs to go to the office personally and apply for the change of name.
3. We found out that the wifi service has an existing balance of 500 rm even though everyone in the house who uses the wifi pays her on time.
4. Its been over a month now and she has not returned the deposit back to us. She also turned off her phone and is unreachable.

I have decided to post on this blog to ask what we can do on this matter as we would like to proceed in addressing this manner in a legal way already. We would like to know what are our options if she continues to ignore my husband's messages and does not give us the deposit that was agreed upon. My husband had kept all the records of the conversations that they have on his phone.

Thank you
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3 Answers

answered on Jan 3, 2016 at 18:19
You can summon her to Consumers Tribunal in Putrajaya.
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answered on Jan 7, 2016 at 20:34
Is it still possible to summon her even I don't a copy of the tenancy agreement, which she don't want to provide in th first place, though the Owner is legally aware that we where staying on the her Condo unit.
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answered on Jan 8, 2016 at 21:04
It will be more difficult to win if you don't have agreement or deposit receipts.
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