Overstay during Movement Control Order (MCO)

I came to Malaysia on a tourist visa.

One day before the lock-down, I was leaving Malaysia to go back to the country of my residence, but they locked-down their airport allowing only their citizens to enter their country, apparently it was a last minute decision that I had no clue about, thus, the staff stopped me from travelling, I asked them for an official document to prove that I wasn't allowed to travel by then, after explaining my reasons for asking them that, but they told me they cannot provide such thing, the immigration will understand, because it is happening over the globe.

I went to Putrajaya Immigration the next day for guidance or even ask for a special pass, but they were closed due to the lock-down. Therefore, the visa expired during the Movement Control Order (MCO).

As for now I have been calling the alternative number that was written on the sign in front of Putrajaya's Immigration door, and every time they tell me that the immigration is closed, and that I might go after the MCO ends, some told me that I need to surrender myself, and some told me that it's okay because it was during the MCO, and others told me that I need to contact my embassy (Which I tried but no answer, again due to the MCO. I tried contacting both of the embassies, the country of residence one, and the country of citizenship one.)

I would like to know, what can I do to avoid the penalty because all happened unexpectedly and I have nothing in my hand, I had no intention to overstay. 

1) Will I be penalised for overstaying against my will, if I go for the immigration?
2) If the Malaysia MCO finishes, and my country of residence does not open their airport by then, what shall I do?
3) Also bare in mind my country of citizenship is under lock-down too, they are not taking even their citizens, thus I am not allowed to enter either.
4) Will I be able to ask for a special pass just so I legally exist, in case airports did not open and I was forced to stay here in Malaysia
5) Is the Immigration open now or not? Am I allowed to go there during the MCO, or I have to wait for it till it ends as I mentioned earlier?

I hope you can provide me with a solution ASAP, I just found this website, I have only two days this week, and next week it will be a public holiday. Thank you in advance for your time.

Please go to Immigration Malaysia website or sto.imi.gov.my to make an appointment to extend your visa. They only allow 20 appointment per day and they let you choose from 3 different timing for the appointment. So please register. My son visa already expired but his appointment date is in Mid of June as that is the date available.

I did not know that I have to make an appointment but luckily I browsed the Immigration website early this month just to find out they only let people with appointment to go inside. Try to register and get a date.

The Immigration Department of Malaysia's announcement written as in the above post should be this one:



Dear Readers,

Please take note that the above 2 cases (@norve and @nani) are different in nature even though they are given a 90 days Tourist Visit Pass.

I have more than dozens of "General Announcement". It is good for sharing but useless when individual cases differ in nature and the requirements are different from case to case basis. It would only confuse "Trapped Tourists" even more.