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Bankrupt: MBB allows me to open an account but doesn't allow me to have ATM card?

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asked on Jan 14, 2019 at 17:37
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edited on Jan 20, 2019 at 04:57
 
I would like to ask if any of you are facing this problem? I apply to open a bank account with the approval from Jabatan Insolvensi Malaysia (JIM). I get to open a MBB savings account but they don't allow me to own an ATM card. I can only do transaction through counter. Its giving me a hard time because how could I go to the bank and queue up just to withdraw money while I'm working?

Any suggestion?
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4 Answers

answered on Jan 14, 2019 at 22:36
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edited Jan 20, 2019 at 05:04
 
I apply to open a bank account with the approval from Jabatan Insolvensi Malaysia (JIM). I get to open a MBB savings account but they don't allow me to own an ATM card

Wahh... this bank so arrogant one..eh?
Is it this bank which bankrupted you in the first place?

Any suggestion?
Try to discuss with your Official Assignee (OA) whether you can close that account and open a new account with other bank.

Notes: This is Jabatan Insolvensi policy with regards to a bankrupt opening a bank account..


Can a bankrupt open a bank account or continue using his existing account?

Once person is made a bankrupt, his existing account shall be deactivated and withdrawal of money would be debarred. A bankrupt, however, may open a bank account or continue using his existing account for reasons such as crediting his salary or any profit gained provided he obtains the permission of the Director General of Insolvency (DGI). He would then have to make an application for permission of DGI for reactivation of the account.

The application to obtain the DGI's permission in both cases shall be made to the respective Malaysia Department of Insolvency (MdI) branch, where his bankruptcy case is being administered.
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answered on Jan 15, 2019 at 09:27
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edited Jan 20, 2019 at 06:43
 
@kiki, this is not the bank that filed bankruptcy against me. I was surprised when they told me they will not give me ATM card and online banking function. Fair enough if they don't allow me to use online banking, but without ATM card is too much!

I'm not sure if all bankruptcies are the same that's why I ask if anyone is facing the same problem. If I'm the only one then I really need to talk to my Official Assignee (OA) already :(
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answered on Jan 15, 2019 at 14:38
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edited Jan 20, 2019 at 06:47
 
I'm not sure if all bankruptcies are the same that's why I ask if anyone is facing the same problem. If I'm the only one then I really need to talk to my Official Assignee (OA) already :(

I have a friend who is a bankrupt and with DGI permission he has a bank account and an ATM card as well.  His account is with other bank. 

I think OA may not able to instruct the bank to provide the ATM card as it is the bank prerogative. But they can give you permission to close that account and open an account with other bank.
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answered on Mar 8, 2019 at 17:42
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edited Mar 18, 2019 at 20:30
 
@Icebaby

I had the same issue with CIMB even though that was my account even before bankruptcy. I still have my old ATM card but they deactivated it so that I could only do all transactions over the counter. It was so difficult especially when I needed to travel to that particular branch during lunch to withdraw my salary. I withdrew everything and banked it into my sons account and used his ATM card instead.

Another problem I faced was embarrassment. Every month when I go in to the bank to withdraw my salary, I will have to explain to them that I'm a bankrupt because in their system there is a restriction to release the cash which the password is controlled by the Manager. Even worse when the old staff resigns or transferred they will not know what to do and run around like a headless chicken. Until I have to advise them to speak to their manager to release the block so that money can be released.

Worst was when the Manager resigned...DIE LOR... they had to call HQ for permission. This went on till I lost my job as my employer came to know that I was a bankrupt. I am jobless now, can't pay Jabatan Insolvensi Malaysia (JIM) and don't have an account...so you're not the only one.
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