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Service center package cancellation clause and liquidated damage

62 Views  ⚫  Asked 3 Months Ago
asked on Feb 6, 2018 at 20:34
by   Lee YK
edited on Apr 4, 2018 at 15:59
 
I have recently signed up for a service package with easy payment. I wish to cancel the package due to bad reviews and experience in the service centre. There is this clause 'Cancellation are subject to liquidated damages up to 35% of Package Cost together with deduction of any treatments used or products taken' in the contract.

Do I need to pay this amount to the merchant since I haven't utilize the package? Any way to waive this 35% cost? Had contacted the credit card bank and any cancellation must be done by merchant. Had also contacted the service centre and they will not allow for cancellation unless the 35% is paid. Need help and advise. Thanks.
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2 Answers

answered on Mar 22, 2018 at 23:37
by   jeff005
Channel your grouses to the Consumer Association.
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answered on Mar 23, 2018 at 08:36
by   vkpc
Is this package related to the medical industry?
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