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Management Corporation (MC) disconnected water supply without any notice. Is this reasonable?

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asked on Feb 18, 2017 at 09:13
by   Louis1234
I am an owner of a property held under strata title. I pay the monthly maintenance fee through auto billing service ever since I moved in 1.5 years ago. I was not aware that the maintenance fee has not been charged to my credit card for the past 3 months. No notice was given and I only found out about the non-payment when water supply was disconnected. I understand it is my fault as I did not check my credit card statement to ensure the maintenance fee is paid. What I do not understand is, why there was no attempt/effort from the Management Corporation (MC) to contact me about the non-payment? I check my mailbox regularly and there were no notice/reminder whatsoever. Is this reasonable? Can I file a complaint against the MC? Thanks.
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6 Answers

answered on Feb 18, 2017 at 11:50
by   vkpc
Can I file a complaint against the MC?
You already said it was your fault, so what is there to complain about?

It's like you reverse your car into a pedestrian and then you want to blame him for not shouting
out a warning to you before he was knocked down.
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answered on Feb 25, 2017 at 03:58
by   Louis1234
Thank you vkpc for your respond. Just want to make it clear that I am not blaming the MC for not informing me about the non-payment. What I don't like is the action taken - disconnecting water supply without giving any notice. It seems like a MC can do whatever it wants to ensure payment is made.         By using the same analogy, it is like you reverse your car into a pedestrian and then he just get up and beat you badly because you are at fault. Don't you think you have every right to lodge police report? 
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answered on Feb 25, 2017 at 05:29
by   Anonmyous
edited Feb 27, 2017 at 07:20
 
Don't you think you have every right to lodge police report? 
YES.. We all agree as well support your move to teach obnoxious Management a lesson. Just do it..!! You have every human rights. The police reserve their rights not to take any action in civil altercations. It is like "wasting court's time".

An ordinary Malaysian hoping live an ordinary life
How to when actions taken are extraordinary?
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answered on Feb 25, 2017 at 12:26
by   vkpc
What is your damage?  It is just 1 day without water.
Once you go to the office and make payment, water supply can be restored.

It is like you reverse your car into a pedestrian and then he just get up and beat you badly because you are at fault.
Here is the analogy is inaccurate, because personal injury in this case is great, but your damage due to no water for 1 day is small.

To understand whether it is feasible to sue or not, you must first know how to access your damage.
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answered on Feb 25, 2017 at 12:29
by   vkpc
Anybody can make any police report they like, but police will not take any action on a civil dispute.
This is not a criminal case.
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answered on Feb 25, 2017 at 15:26
by   Maimunah
edited Feb 27, 2017 at 07:21
 
What I do not understand is, why there was no attempt/effort from the Management Corporation (MC) to contact me about the non-payment? I check my mailbox regularly and there were no notice/reminder whatsoever. Is this reasonable?
Can you prove that there are no other attempts like the security guys made no attempts to disallow entry? Or why are trash not collected from your unit or your common area not cleaned?
Why use mailbox? Handphone is so cheap nowadays, costs only RM85 Prepaid cards is so cheap. 2 months not reloaded still can receive messages and calls.

If you are happy to make a police report, just do it. No need to ask for 2nd opinion.
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