UOB Credit Card

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asked on Feb 4, 2017 at 13:58
by   Karen
edited on Feb 14, 2017 at 04:26
I have a UOB credit card. I have been paying since March 2015. Due to some financial constraints, payments was overdue since July 2016. My salary account is in RHB Bank. Few days back I tried to withdraw cash from RHB but failed. When I checked with customer service, they said my account is on hold and refer to home branch. I walk in to bank and was shocked to hear that my account in blocked by UOB. I referred to UOB and the collection department staff said I need to settle my outstanding of RM2700 and later they will unfreeze all my accounts. I said I don't have any cash in hand and my accounts are frozen. How am I supposed to pay? They said that's none of their business. That's your problem. They even suggested me to borrow money from friends and pay at least RM1500 first and they will unblock all my account.

My question is can bank freeze our salary account? Is there any chance to unfreeze at least my salary account so i able to make payment?
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