Public Bank freeze my Hire purchase account

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asked on Apr 2, 2016 at 14:32
Usually I pay mine loan through maybank2u to my hire purchase account in public bank.
Yesterday I have make Giro transfer, but rebound by today. I go to public bank branch, try to make payment by machine, failed. Mine loan have 2 month due. Now I want make a payment.
So, I call to public bank. But no people answer mine call. 
If, public bank freeze mine hire purchase account. What should I do to unfreeze it ? Pay 2 month due? Any penalty?
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answered on Apr 2, 2016 at 15:27
Go direct to the bank and chat with the HP officer there and you can get more accurate answers. On your personal record is 2 months overdue. But on bank records could be 3 months.
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