In the past, I have met a lot of clients who would like me to work for projects. However, for some of these projects I would not take and I would not try to work for these clients. Even though the amount of money given by the client for the project is sound, I would not consider that because there is something risky if I take those projects.
Sometimes, the clients would be harsh and they would require you to do a lot of nonsense things. Of course, the temper of these clients does not come suddenly. When you turn down their offer they would say that you are stupid and there would be a lot of other companies which would be willing to take the order.
Yes, these troublesome clients are saying the truth in some ways. There are really some companies which are willing to take these projects, but these companies are having large scale and they would have thousands of employees to work on the project so no matter how troublesome the client and the project are, they can still finish them well.
Are you running this kind of big company? If you are not, and you think that you cannot tolerate those nonsense customers, you should try to reject them when you see something, like the ones listed below.
Firstly, when you feel that you have to work non-stop for the projects in many days, you should not try to receive the project. Even though you have some helpers to work for you to finish the project, they would not want to work overnights all the time either. Therefore, you should always try to think from the perspective of your employees rather from your own if the project is one that you cannot handle all by yourself.
Secondly, if you discover that the request of the client is going against the model of your business, you need to reject your client. Sometimes, there may be clients asking you to do something that is opposite to the purpose of your business or aim of your business. Your employees know well about these business models, and if they see that you would change the model for money, they would be disappointed and if they know that you would change due to money this time, they know that you are likely to change again next time. Then, your business model would ruin.
The last tip to get rid of disastrous customer is here. When you realize that you need to work out of your expertise, you should never work. Your business might be famous for marketing but if your customer wishes you to handle marketing and design at the same time, you should think carefully. You should try to employ other companies to help you with the design work or you should reject the whole project.
If you work for design by yourself while you are not experienced in that, you might not create a good project eventually and your clients would be sad with that. Then, the reputation of your business would be damaged.