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Cintai Malaysia Card and West Dyna Quest Scam
2357 Views  ⚫  Asked 5 Years Ago
asked on Jan 15, 2011 at 14:06
by   Advise Needed
I have the same problem where some one call me threaten me that I must upgrade to gold card if not they will continue charge me annual fee. I think we need to find out a way to stop all these crook. I had never use the service and never sign an agreement to upgrade. How can they force us to upgrade. Should we complaint to the consumer association?
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answered on Feb 17, 2011 at 09:29
by   SitiSharif
You have the absolute right to reject their offer to upgrade your card existing status. Tell them politely that you do not have money for that. They will not pursue you if you are broke. Have a nice day.
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answered on May 9, 2011 at 15:22
by   Living in Uneasiness
I am facing the same problem where the telephone operator keeps on calling me despite being told politely initially to cancel my membership since I have never used any of their services. Then they called again saying that there's no such thing as cancellation. After telling them again and again I don't want to continue with the service, the operator keeps on calling, harassing and threatens me that if I don't upgrade to their platinum card which of course, have to pay few hundred ringgit....that my name will be shifted into another list where they'll charge me annual fee. Best part is this time they claim to get the banks involve too. To Cintai Malaysia Company, kindly investigate this matter and stop the harassment done by the operators. I am now living in uneasiness after receiving the call today. My name is MEGAT MUHAMMED FAISAL. Kindly help me.
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answered on Jun 8, 2011 at 13:20
by   kenk
I also have the same kind of problem facing by them.  The cintai Malaysia operator keeps calling although you already inform that you don’t want the card.  I still remember the operator name call siti which use the phone no 0123301703, say although you say don’t want the card and membership still need to pay the money to upgrade to platinum.  She still insist that their will keep calling and charge us monthly membership fee.  I think the government needs to take some aggressive action against this issue.  Kindly help me.
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answered on Jun 29, 2011 at 16:06
by   asnah
I just received the same call from the staff cintai  malaysia. Woman with the name of Nurulakma. she asked me if I upgrade to a platinum card, I said no because I think I lost because I did not use, you had to pay RM599 Upgrade, I have twice paid but not used, so I said do not upgrade, he sounds angry, I said I want to terminate my credit card . sHe said I know your card still active . Even if i disagree they would be deducted from my maybank credit card.  SHe said each credit card must have a backup credit card which is  cintai malaysia card. so I call maybank officer, then he said no such thing. To all let's do a complaint with the NCCC mass public.I never sign any agreementwith cm.
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answered on Jul 13, 2011 at 17:36
by   Mav3rick
hey all,

i was also duped into this Cintai VIP card back in 2005. Paid over RM400+ however i did not utilize its services and also the 2day 1 night free stay. Back in 2009, i received a call from them stating that i need to renew and upgrade to the Gold Card as they are retiring the previous one. When they told me i had to pay over RM500+ i told them to go fly kites as previously they told me the card was a one time payment for life. They threathen me that if i do not pay this amount, i will be charge monthly. So i told them to cancel my membership. Subsequently, they threathen me that other companies will chage me RM600 if i do not sign up for this.  When i enquired further, they said that it is other companies that provide the same services as them. I was puzzled. Why would other companies want to charge for things/services that i do not sign up with. bottomline, i told them to buzz off.

Now today, again i'm receiving their calls asking me to upgrade to PLATINUM. can you believe this?? :D To me this company conducts business unethically and is very unscrupulous, full of deceit. If anyone you want to launch a complain to NNCC, do include me in. Thanks.
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answered on Jul 14, 2011 at 12:24
by   najwa
Dear All, this is complain from victim of Cintai Msia & answer from NCCC (posted Tuesday, 19 April 2011 22:41) :

link page from NCCC : http://www.nccc.org.my/v2/index.php/aduan-pengguna/arkib-2010/163-others/1616-cintai-holidays-malaysia-sdn-bhd

TINDAKAN NCCC
NCCC telah melanjutkan perkara ini kepada pihak Suruhanjaya Syarikat Malaysia (SSM) dan kepada pihak Kementerian Perdagangan Dalam Negeri Koperasi dan Kepenggunaan (KPDNKK) untuk siasatan dan tindakan. Hasil daripada siasatan pihak SSM mendapati bahawa Syarikat CINTAI HOLIDAYS (MALAYSIA) SDN BHD menjalankan kegiatan pemasaran melalui panggilan telefon. Semakan mendapati lesen jualan langsung Syarikat tersebut telah dibatalkan pada tahun 2004.

*Then, should we just ignore their threat?? I'm also the victim of Cintai Malaysia & so hopefully this answer would relief everyone...
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answered on Jul 16, 2011 at 12:53
by   mama ipoh
saya terima panggilan talipon dari sales people yg nama nye Azman (klau dia tipu entahlah) yg mengatakan nama saya dh naik ke peringkat PLATINUM CARD di mana saya harus membuat pembayaran yg mana saya tidak mendapat apa2 card dari syarikat cintai malaysia.Saya joint pada tahun 2007...dan itulah terakhir saya guna..dan saya tidak lagi renew card saya dan telah memberitahu yg saya tidak mahu lagi card tersebut.

tapi pada hari ini 16/7/2011,jam 12.29 tgh saya terima panggilan yg berupa ugutan menyuruh saya bayar sebanyak RM499.00. Cara budak tu memang kurang ajar....

DIMANA HARUS KITA MENGADU HAL2 SERUPA BEGINI.......
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answered on Jul 22, 2011 at 10:42
by   Iza Isa
I received called from Cintai Malaysia treating me for the same reason too. Forced me to upgrade my card to Platinum and cannot cancel the membership. If no one report to consumer association, i will do that.
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answered on Jul 25, 2011 at 16:05
by   Mav3rick
Hi all,

even though there are already a couple of complaints to NNCC as posted by Nawja below, i personally feel that those of us affected, should still continue to lodge our own individual reports. The more the merrier. We need to let NNCC understand the severity of this issue. I will be lodging mine by this week. i hope more of you will follow suit. Thanks.
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answered on Jul 25, 2011 at 23:04
by   Mav3rick
kite tengah bincang dalam thread kat bawah

http://www.lawyerment.com.my/boards/article-Malaysia_Business_Law-378.htm

sudah ada 2 complain dekat NCCC:

http://www.nccc.org.my/v2/index.php/aduan-pengguna/arkib-2010/163-others/1616-cintai-holidays-malaysia-sdn-bhd

jom kita komplen bersama sama. saya setuju dgn anda, memang kurang ajar..
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