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Un-fairness treatment by RHB bank & Bank Negara Malaysia
640 Views  ⚫  Asked 6 Years Ago
asked on Mar 23, 2010 at 08:38
by   Need help
In 2009, my husband & I went to RHB bank in City Square Johor to informed them that we hv moved. After filled up the chg of address form, I told the bank that other than housing loan, my husband & I hv RHB c/crds. RHB personal banker told us that she will do the rest for us. While moving, my husand mis-placed one of RH c/cards & the next day, I went back to RHB bank in City Square Johor to ask them to cancel that particular card. The teller gave me a form, asking me 2 let my husband to sign. The next day, I submitted the signed form to RHB bank & told them that the o/s frm that card to be transfer to my husband 2nd RHB c/card. I even called the cust. srv in KL using the telephone provided by RHB bank. That's when all the nightmare started.

4 months later, when my husband & I used RHB bank other c/cards 2 buy petrol, it was rejected. I called up the bank & told them I hv paid abt RM300 - RM400 last week. After checking their system, I was informed that the other cards were cancelled BECAUSE WE HV AN O/S WHICH HV DUE FOR 4 MONTHS. Then only I realized that RHB bank was mentioning abt the lost card which I hv reported lost 4 months ago. Since then things got from bad to worse. My husband name been black listed due to the bank mistake form no cancelling the card, RHB bank kept calling me (even on Sunday) to ask me to pay, sent my a legal letter inteded to sue my husband bankrupt & etc. When I asked them to sent me the statement, I NEVER RECEIVED ANY. Then only i knew that the statements WAS STILL SENT TO MY OLD ADDRESS. To cut the story short, I wrote a complaint letter to Bank Negara Msia hoping that BNM can do something abt RHB bank mis-conduct & all the "bullying". So on 20/10/2009, I wrote a complaint letter to Bank Negara M'sia in KL regarding un-fairness treatment, bias & im-proper conduct of RHB bank. BNM acknowledged received my complaint but nothing's been done. I wrote BNM another letter on 1/2/2010. I called up BNM 10 days later BUT was informed that they did not receive my letter (I SENT BY POS LAJU M'SIA). I checked wt pos laju & they confirmed that my letter was successfully sent to BNM & was acknowledged received by BNM. A few days later, i rec'v the acnowledgement frm BNM regarding my 2nd letter BUT until to-date, BNM not willing to do ANYTHING. Hence, it make me wonder, BNM only help the so called MP, YB,the malays, the so called rich & wealty ppl BUT IGNORE THE CHINESE, INDIAN & OTHER RACE!! I really hope someone out there can let me know if that the case, where I shld forward my complaint? Write to our PM Najib or .....?

Pls, pls let me know.
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answered on Mar 23, 2010 at 10:56
by   Anonymous
I'm a malay.. What happened to you also happen to me in 2006 but with the Public Bank.. Mine was almost being sued for bankruptcy from their mistake.. BUT what I want to highlight here is your statement "BNM only help the so called MP, YB,the malays, the so called rich & wealty ppl BUT IGNORE THE CHINESE, INDIAN & OTHER RACE!!".. I agree remarks for MP and YB but not for yr next word.. If you go thru all the forum here then you can make a better conclusion about all races. Either you are chinese, Indian or other race - if you hold 'MyCard' we are Malaysian.. If you disagree with BNM - better make a report NOT assumption..
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answered on Mar 23, 2010 at 11:04
by   notalawyer
First of all, don't be a racist. How do you know that BNM only help the Malays but ignore the other races. You should apologize.

How much is the total credit card debt to RHB?
They can't make you a bankrupt if the amounRE:Un-fairness treatment by RHB bank & Bank Negara Malaysia
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answered on Apr 13, 2011 at 23:56
by   goodman
U got it wrong my friend. what i meant was, employees to be treated fairly. Its not the malays alone, but other races too.  N not the perticular have problems other have it too Theres  a few who work with this manager have the same comment.Many years ago I Goodman myself been to citibank office in ipoh and she reject me too i was shock ,and i wonder why? Then i come to know she employes was own chinese race only why ? inregardless u got the experince and the qualification clear financial background and a reply i'll call, thats it.And suprising when  this manager left citi bank she surbotage the company draging the staff along with her (ALL CHINESE) So when are other races so  call indian malays others so call RAKYAT SATU MALAYSIA are going to get Opportunities. Friend do u know what i meant . WE LIVE ONCE IN LIFE BE FAIR , DUTYS (YES) RESPONSIBILITIES
(TES) TRAINING INDEED MOTIVATION (MOST IMPORTANT 1ST PRIORTY YES) AND SO ON .BUT not termination.
Being a superior is not the smartest  or genius , ITS THE NATURE OF WORK,  SUPERIORs should give guidance and
motivation to the staffs regardless where u work .Being on top is not easy , u are doin the task given from hq. But always think, man n woman got families to feed. JUST DONT TERMINATE just because u need to employ your  COLLEAGUE people u know with better high wages,I guess if RHB have a EXAM for all her staff she employes citi bank ipoh
i'll suprise. let faith decide how qualified the are.
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answered on Apr 14, 2011 at 00:14
by   goodman
I HOPE THE GORVERMENT SHOULD STRONGLY IMPOSE A STRONG HUMAN RIGHT LIKE IN THE UNITED KINGDOM FOR THE MALAYSIAN REGARLESS WHAT RACE U ARE. MAN THERE WILL BE  AWSOME CHANGES IN THE COUNTRY.
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answered on May 27, 2011 at 02:34
by   seek help
hi...i am sorry to hear what been happened to u..mine is more worst..My beloved mom passed away already but cos of Bank's reluctant, then my dad has to bear the consequences... Even it is confirmed the Bank wanna to take over my dad's shop lot cos of its strategic place. Bank never get my dad's Acceptance Of Settlement letter but already do real life "Movie", send all the letters to Lawyers...their own lawyer and my lawyer...and when i talk to the bank officer...he is proudly to say..."cc just put there as decoration, but the management said no need to give to all lawyers" I have proof but then what to do? i also already fail the case to Bank Negara and thinking wanna go for second time again as the time is running and im thinking what to do the best for this case. Shall i go to bank negara again or Straight go to MCA? im still doubt about it! i so much pity my dad for this matter...being played my dad for more than 5 years...Lastly decided to go and ask them what u people want as we wanna settle the Loan...........Oh, i just feel like not going to bank negara again...Might go also but will do some other thing too! If always keep quiet, they will think we are MORON! HOw is ur case now? how how? Oh God! im so stressful.......
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answered on Jun 25, 2011 at 14:15
by   need help
Comment removed
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answered on Jun 26, 2011 at 00:20
by   faqs
u r a racist...only racist will put up that remark..do u think that all the M here dont have their own problem? dont u know about perlembagaan malaysia? i bet u dont...and please..dont make this forum into a racist war. U should apologise to the M  races
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answered on Jun 27, 2011 at 22:28
by   Bangsa Malaysia
Racism, hatred and division of any nature not welcome in this forum.

We are all one people under God. We all come from one source.
In God's eye, there is no black, white and yellow. God looks at
us as one family.

Stop all the so-called race supremancy and race rights.
Before God, all rights belong to Him and the proper way
for us all is to always see from God's viewpoint.
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answered on Jun 28, 2011 at 13:30
by   need help
dear fags & b/m'sia. yayaya....of course u can say tat coz either u r one of the M or u never come across the M in the govt svr whose r bias against other races who think tat they r very, VERY superior than other races !!!!!!!
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answered on Jun 28, 2011 at 13:41
by   need help
sori 4 e typo error. its "faqs' not "fags". thax
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