Formerly known as Rangkaian Segar Sdn Bhd. Touch 'n Go Sdn Bhd (TNGSB) is the operator of Touch 'n Go, SmartTAG (Sistem Membayar Automatic Rangkaian Tol) and The Central Clearing House System (CCHS). Incorporated in October 1996 and officially launched its services in March 1997. TNGSB provides contactless means of fare payment services via a pre-paid e-payment card called the Touch 'n Go card. Touch 'n Go enhances the convenience and efficiency of paying for low-value but high frequency transactions. It is able to reduce the transaction time effectively at the point-of-usage and eliminate the hassle of preparing small change for the fare. Touch 'n Go is the one and only Electronic Toll Collection (ETC) operator for all highways in Malaysia. It is also being accepted as the Common Ticketing System (CTS) for major public transports in Klang Valley. The Touch 'n Go official website features Where to Purchase/Reload/Use, Check Card Expiry Date, FAQs and Promotions.

TNB Whistle Blowing Information System (WBIS) is an online channel to report misappropriation of funds, abuse of power and corruption by staff and suppliers. Launched on August 14, 2008, WBIS to encourage greater public reporting and transparency on wrongdoings. Complaints through the WBIS will be investigated by the Internal Affairs Department, which is only answerable to the Domestic Inquiry Committee of the Board of Directors. Reports lodged through the WBIS will be processed immediately and consumers' identities will be kept confidential.